NEO Digital
POSIFLEX LM-5115
POSIFLEX LM-5115
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
The POSIFLEX LM-5115 touch monitor enhances POS systems with its durable design and responsive touch capabilities, ideal for busy retail and hospitality environments. Discover the advanced features at NEOTECH!
Overview:
The POSIFLEX LM-5115 is a durable, 15-inch touch monitor designed to deliver reliable and efficient performance in various commercial settings. This monitor is particularly suited for businesses that require a dependable interface for their POS systems, enhancing user experience and operational speed.
Product Description:
With a 15-inch touchscreen, the POSIFLEX LM-5115 offers clear visuals and precise touch functionality, making it a valuable addition to any POS system. Its sturdy build is capable of withstanding the rigors of daily use in environments such as retail stores, restaurants, and service centers. The monitor's ergonomic design ensures comfort and ease of use for operators throughout the day.
Key Features:
- 15-Inch Touchscreen Display: Provides ample space for interaction with high clarity and touch accuracy.
- Durable Construction: Engineered to endure tough commercial environments with regular usage.
- User-Friendly Interface: Enhances the speed and efficiency of POS operations, facilitating quicker transactions and better customer service.
- Versatile Compatibility: Easily integrates with existing POS systems, supporting a range of applications and connectivity options.
Product Quality and Performance:
The POSIFLEX LM-5115 is constructed with high-quality materials that guarantee long-term durability and stability. Its touchscreen technology is designed for continuous operation, ensuring consistent responsiveness and minimal downtime, which is crucial for maintaining high customer service standards.
Specifications:
- Display: 15-inch TFT LCD with LED backlight, offering bright and clear visuals.
- Touch Technology: Resistive or capacitive touch options to cater to different business needs.
- Resolution: Supports standard resolutions, providing sharp image quality for detailed POS tasks.
- Connectivity: Includes essential interfaces like VGA, USB, and HDMI for easy connection to POS systems and peripherals.
Purpose of Use:
Ideal for retail, hospitality, and service industries where high-volume transactions are common. The LM-5115 is designed to streamline operations, reduce customer wait times, and improve overall transaction efficiency.
How to Use:
To set up the POSIFLEX LM-5115, connect it to your POS terminal via the appropriate cables, configure the touch settings, and secure it in a stable position using its stand or wall mount. Regular calibration may be required to maintain optimal touch accuracy and responsiveness.
Supported OS/Application/Industries:
This monitor supports various operating systems and is suitable for any industry that uses POS systems, including retail, food service, and healthcare. It provides a reliable interface for applications requiring frequent user interaction.
Benefits & Compatibility:
- Improved Transaction Speed: Quick and responsive touch capabilities enable faster service delivery.
- Enhanced User Experience: Provides a comfortable and efficient interface for operators, which can lead to improved job satisfaction and productivity.
- Robust Design: Ensures longevity and reliability, reducing the need for frequent replacements and maintenance.
Warranty and FAQs:
Comes with a standard one-year warranty, with extended options available for additional peace of mind. A comprehensive FAQ section and dedicated support are available to help with any operational questions or issues.
Packaging/Weight/Dimension:
- Packaging: Securely packaged to ensure it arrives in perfect condition, ready for installation.
- Weight: Designed to be sturdy yet manageable for easy installation and relocation.
- Dimensions: Optimally sized to fit typical counter setups without consuming excessive space.
Shop Today & Receive Your Delivery Across the UAE:
Purchase the POSIFLEX LM-5115 from NEOTECH and benefit from our efficient delivery services throughout the UAE. Enhance your business operations with a touch monitor designed for longevity and performance!
Best Price Guarantee:
NEOTECH offers the POSIFLEX LM-5115 at competitive prices, with a price match guarantee to ensure you get the best deal available.
After Sales Support:
Our commitment to customer satisfaction includes providing exceptional after-sales support to assist with any setup, maintenance, or technical issues, ensuring your POS system continues to function efficiently.
Request for Customer Reviews and Testimonials:
We encourage feedback on the POSIFLEX LM-5115 to help us continue to improve our products and services. Your experiences are invaluable to our ongoing product development and customer service.
Stock Availability:
Please contact us to check the availability of the POSIFLEX LM-5115 before placing your order. We strive to maintain accurate stock levels and ensure timely delivery.
Get in Touch:
For more detailed information about the POSIFLEX LM-5115 or other inquiries, please contact our expert team. We are dedicated to providing comprehensive support and service.
Disclaimer:
All information about the POSIFLEX LM-5115 on NEOTECH's website is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately depict the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase to ensure accuracy and satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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