NEO Digital
OKI Pro9431
OKI Pro9431
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Experience premium printing quality with the OKI Pro9431, designed for graphic arts professionals seeking vibrant color and high-definition results. Ideal for creative projects and commercial applications. Visit NEOTECH for details!
Overview:
The OKI Pro9431 is engineered to meet the specific needs of the graphic arts and creative industries, delivering exceptional color depth and high resolution for all types of media. This printer is perfect for producing high-quality prints that require precise color accuracy and fine detail.
Product Description:
The Pro9431 offers advanced color technology and a wide color gamut, making it ideal for everything from graphic design proofs to full-scale production runs. With its ability to handle a range of media types and sizes, this printer is incredibly versatile, making it a valuable asset for marketing agencies, design groups, and in-house graphic departments.
Key Features:
- Exceptional Print Quality: Delivers up to 1200 x 1200 dpi resolution for sharp, detailed images and vibrant color reproduction.
- Wide Media Flexibility: Prints on a variety of media weights and types, including gloss paper, film, transfer paper, and more.
- High Productivity: Features fast print speeds up to 50 ppm in color and mono, maximizing workflow efficiency.
- Large Paper Capacity: Equipped with a standard 530-sheet tray and an optional 2,950-sheet capacity for high-volume jobs.
- Robust Duty Cycle: Supports up to 300,000 pages per month, catering to demanding print environments.
Product Quality and Performance:
Built with reliability in mind, the OKI Pro9431 is designed to provide consistent, high-quality output over its lifespan. Its durable components and robust construction ensure that it can handle the rigorous demands of a busy print environment.
Specifications:
- Print Resolution: Up to 1200 x 1200 dpi
- Speed: Up to 50 pages per minute
- Paper Capacity: Up to 2,950 sheets with optional expansions
- Monthly Duty Cycle: Up to 300,000 pages
- Media Handling: Supports sizes up to SRA3 and weights up to 360 gsm
Purpose of Use:
The OKI Pro9431 is specifically designed for professional settings where high-quality print outputs are crucial, such as advertising agencies, graphic design studios, and corporate marketing teams.
How to Use:
- Set up the printer according to the manufacturer’s instructions, including installing toner cartridges and loading paper.
- Install the printer drivers on your computer and connect the printer via network or USB.
- Configure the print settings through your computer to match the specific requirements of your print job, such as paper type and print quality.
- Send your document to the printer and collect the finished prints from the output tray.
Supported OS/Application/Industries:
The Pro9431 is compatible with both Windows and macOS, ensuring broad accessibility for various professional applications in graphic arts, advertising, and similar fields requiring high-quality print capabilities.
Benefits & Compatibility:
- Enhanced Color Accuracy: Produces vibrant and consistent colors essential for professional print quality.
- Versatility in Media Handling: Enables businesses to explore a wide range of creative outputs.
- Economic Efficiency: High-capacity toners and efficient paper handling reduce operational costs.
Warranty and FAQs:
The OKI Pro9431 comes with a standard one-year warranty, with options for extended service plans available. NEOTECH provides a detailed FAQ and support section to assist with any operational queries or troubleshooting.
Packaging/Weight/Dimension:
- Packaging: The printer is securely packaged to ensure safe delivery and setup.
- Weight: Approximately 97.6 kg
- Dimensions: 699 x 625 x 640 mm
Shop Today & Receive Your Delivery Across the UAE:
Order your OKI Pro9431 from NEOTECH and benefit from our reliable delivery services throughout the UAE. Enhance your printing capabilities with this advanced graphic arts printer!
Best Price Guarantee:
NEOTECH offers the OKI Pro9431 at competitive prices, ensuring you receive excellent value for your investment.
After Sales Support:
Our commitment to customer satisfaction includes providing comprehensive after-sales support to assist with any technical issues or operational questions, ensuring your equipment continues to perform efficiently.
Request for Customer Reviews and Testimonials:
We encourage feedback on the OKI Pro9431 to help us continue to improve our products and services. Your experiences are vital to our product development and customer service strategies.
Stock Availability:
Before placing your order for the OKI Pro9431, please contact us to confirm stock availability. Products may be available within 10-15 working days after your order confirmation. We strive to maintain accurate stock levels and ensure timely delivery.
Get in Touch:
For more detailed information about the OKI Pro9431 or other inquiries, please contact our expert team. We are dedicated to providing comprehensive support and ensuring that your ordering process is as smooth as possible.
Disclaimer:
All information about the OKI Pro9431 on NEOTECH's website is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability of products are subject to change. We recommend verifying all details with our sales team before making a purchase to ensure accuracy and satisfaction with your order
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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