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NEO Digital

CUSTOM TG02H

CUSTOM TG02H

Regular price Dhs. 2,004.57 AED
Regular price Dhs. 2,212.57 AED Sale price Dhs. 2,004.57 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Enhance your business operations with the CUSTOM TG02H, a durable and efficient thermal receipt printer designed for high-volume printing in retail, hospitality, and food service environments. Experience quick, reliable receipt printing today." (255 Characters)


Overview

The CUSTOM TG02H thermal receipt printer is engineered for speed and reliability, making it an ideal choice for businesses that require efficient, high-volume printing. With its robust design and advanced features, it is perfect for sectors like retail and hospitality, where fast customer service is crucial.

Product Description

The CUSTOM TG02H utilizes advanced thermal printing technology to deliver high-quality receipts at impressive speeds, significantly reducing customer wait times. It is built to withstand the rigors of heavy use in busy environments, ensuring long-term reliability and performance. The printer offers flexible connectivity options, including USB, Ethernet, and Bluetooth, making it easy to integrate into any existing point-of-sale system.

Key Features

  • High-Speed Printing: Capable of printing at speeds up to 250 mm/second, ensuring quick transactions.
  • Durable Design: Constructed to endure intensive daily use in fast-paced business settings.
  • Multiple Connectivity Options: Includes USB, Ethernet, and Bluetooth for seamless integration.
  • Easy Paper Loading: Drop-in paper loading system for quick and hassle-free paper replacement.
  • Energy Efficient: Optimized for low power consumption, reducing operational costs.

Product Quality and Performance

The CUSTOM TG02H is made with high-quality components designed to last under constant use. It operates quietly and efficiently, with minimal maintenance required, making it a dependable choice for businesses looking to improve their operational efficiency and customer satisfaction.

Specifications

  • Printing Method: Direct Thermal
  • Print Speed: Up to 250 mm/sec
  • Print Width: 80 mm
  • Connectivity: USB, Ethernet, Bluetooth
  • Paper Compatibility: Standard thermal paper rolls

Purpose of Use

This printer is ideally suited for high-traffic retail stores, busy restaurants, and other hospitality venues that need to produce receipts quickly and efficiently. Its robust construction and fast printing capabilities also make it suitable for event venues and seasonal kiosks that experience high customer volumes.

How to Use

To set up the CUSTOM TG02H, connect it to your POS system using the desired connectivity option, load the thermal paper roll, and configure the settings according to your business needs. The intuitive interface and straightforward operation allow for quick integration and easy use by staff.

Supported Environments

The TG02H is designed to perform exceptionally well in environments where reliability and speed are key. Its thermal printing technology ensures that it can handle high volumes of printing daily without degradation in quality or performance.

Benefits & Compatibility

  • Enhanced Customer Experience: Fast receipt printing speeds up the checkout process, enhancing the overall customer experience.
  • Operational Efficiency: High reliability and easy maintenance keep the printer running smoothly, minimizing downtime.
  • Cost-Effective: Energy-efficient design and durable build reduce the total cost of ownership.

Warranty and FAQs

Comes with a comprehensive warranty that covers major malfunctions and manufacturing defects. A detailed FAQ section is available to help troubleshoot common issues and optimize printer performance.

Packaging/Weight/Dimension

  • Package Contents: CUSTOM TG02H printer, power adapter, USB cable, user manual.
  • Weight: Compact and lightweight, designed for easy placement and mobility within various setups.
  • Dimensions: Streamlined design fits easily in tight spaces, ideal for cluttered counter setups.

Shop Today & Receive Your Delivery Fast!

Order the CUSTOM TG02H today and benefit from our efficient delivery services, ready to streamline your business operations immediately.

Best Price Guarantee

We offer the CUSTOM TG02H at competitive prices, ensuring you get the best value for an efficient and durable receipt printer.

After Sales Support

Our dedicated support team is ready to assist with any setup or operational questions, helping you fully leverage the capabilities of your new printer.

Request for Customer Reviews and Testimonials

We encourage users to share their experiences with the CUSTOM TG02H to help us continue to refine our products and assist other customers in making informed decisions.

Stock Availability

Before placing your order, please contact us to confirm the availability of the CUSTOM TG02H. Products are typically ready for dispatch within 10-15 working days after order confirmation.

Get in Touch

For more information about the CUSTOM TG02H Thermal Receipt Printer or other inquiries, please contact our customer service team. We are here to provide detailed product insights and exceptional support.

Disclaimer

All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase.

 

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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