NEO Digital
UniFi G5 Bullet
UniFi G5 Bullet
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Upgrade your security with the UniFi G5 Bullet Camera, featuring 4K HD video, enhanced low-light performance, and AI-powered surveillance capabilities. Discover the future of security at NEOTECH.
Overview
The UniFi G5 Bullet Camera is a cutting-edge surveillance solution designed for both residential and commercial use. This next-generation camera offers 4K high-definition video, superior low-light performance, and advanced AI-driven analytics to enhance security operations significantly.
Product Description
The UniFi G5 Bullet boasts a powerful 8MP sensor that captures video in stunning 4K resolution, ensuring detailed and crisp images. Enhanced by AI technology, the camera supports smart detection features such as person and vehicle recognition, making it highly efficient in monitoring and alert management. Its robust design is suitable for both indoor and outdoor environments, making it a versatile choice for comprehensive surveillance coverage.
Key Features
- 4K Ultra HD Resolution: Delivers four times the resolution of 1080p, capturing sharp and clear images.
- AI-Powered Smart Detection: Identifies and categorizes objects like people, vehicles, and animals for enhanced surveillance accuracy.
- Enhanced Night Vision: Equipped with high-powered infrared LEDs to ensure clear footage in low-light conditions.
- Weatherproof: IP67 rating ensures protection against dust and water, making it ideal for outdoor installation.
- UniFi Protect Integration: Seamlessly integrates with UniFi Protect for easy management and live viewing from any connected device.
Product Quality and Performance
Constructed with high-quality materials, the UniFi G5 Bullet is built to withstand adverse weather conditions, ensuring reliable performance year-round. The advanced optics and AI capabilities enhance its effectiveness, providing users with a powerful tool for monitoring and security.
Specifications
- Resolution: 8MP (3840 x 2160) at 24 FPS.
- Lens: Wide-angle lens with a 102° field of view.
- Night Vision: Infrared LEDs with enhanced IR cut filter.
- Connectivity: Supports 802.3af PoE for easy deployment.
- Housing: Durable, weather-resistant IP67-rated casing.
Purpose of Use
The UniFi G5 Bullet is designed for users requiring advanced security features, including:
- Residential Properties: Enhance home security with detailed, around-the-clock surveillance.
- Commercial Facilities: Monitor business operations, manage site security, and reduce theft.
- Public Spaces: Provide security in parks, streets, and public gathering areas with high-resolution video and reliable recording.
How to Use
To install the UniFi G5 Bullet Camera:
- Mount the camera in the desired location using the included mounting hardware.
- Connect the camera to a PoE switch to provide both power and data.
- Configure the camera through the UniFi Protect software, accessible via web or mobile app, to set up smart detection features and review recordings.
Supported Industries
- Retail: Monitor store layouts, secure inventory, and observe customer interactions.
- Education: Ensure campus safety by monitoring common areas and entry points.
- Healthcare: Oversee public areas and parking lots for added security and safety.
Benefits & Compatibility
- Advanced Surveillance: Leverage 4K video and AI analytics for detailed insights into environmental activities.
- Easy Installation: PoE support simplifies wiring and installation processes.
- Scalable Solutions: Integrates with other UniFi devices for a comprehensive security system.
- Future-Proof Technology: Continuously updated software adds new features and capabilities.
Warranty and FAQs
Comes with a manufacturer's warranty that covers defects and malfunctions, complemented by a detailed FAQ section online for troubleshooting and support.
Packaging/Weight/Dimension
Includes the UniFi G5 Bullet Camera, mounting bracket, and all necessary installation accessories. Packaging ensures the device is protected during transit and arrives ready for installation.
Shop Today & Receive Your Delivery Across the UAE!
Order the UniFi G5 Bullet Camera from NEOTECH and benefit from our reliable delivery services, ensuring rapid deployment of your new security system.
Best Price Guarantee
NEOTECH offers the UniFi G5 Bullet Camera at competitive prices, ensuring you receive the best value for a state-of-the-art surveillance system.
After Sales Support
Our expert support team is available to assist with any setup or operational queries, helping you to maximize the benefits of your new camera.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the UniFi G5 Bullet Camera to help others make informed decisions and to aid in our continuous improvement efforts.
Stock Availability
Please contact us directly to verify the current availability of the UniFi G5 Bullet Camera. We strive to keep a sufficient inventory to meet your needs promptly.
Get in Touch
For more detailed information or assistance with your purchase of the UniFi G5 Bullet Camera, contact our support team. We are committed to providing personalized assistance tailored to your security needs.
Disclaimer
All information provided is for general informational purposes only and may change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Prices and availability are subject to change; please confirm all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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