NEO Digital
UniFi G4 Pro
UniFi G4 Pro
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Secure your property with the UniFi G4 Pro Camera, featuring 4K resolution and advanced optics for unmatched clarity and detail. Ideal for high-security areas. Available at NEOTECH.
Overview
The UniFi G4 Pro Camera is a high-end surveillance solution designed for demanding environments where superior image quality and extensive monitoring are required. With its 4K video resolution and advanced optical zoom capabilities, this camera is ideal for both commercial and high-security applications.
Product Description
The UniFi G4 Pro delivers exceptional video quality thanks to its 4K ultra-high-definition sensor, which captures detailed imagery even in challenging lighting conditions. Equipped with a powerful optical zoom lens, the camera can focus on distant subjects without losing clarity, making it perfect for monitoring large areas like parking lots, campuses, and commercial complexes. Its robust design includes weatherproofing features, ensuring reliable performance indoors and outdoors.
Key Features
- 4K Ultra HD Resolution: Offers superior video quality with 4 times the resolution of 1080p for detailed surveillance footage.
- Optical Zoom Lens: Allows for precise zooming without degradation of image quality.
- Enhanced Night Vision: Features high-powered infrared LEDs for clear video in complete darkness up to distances of 100 meters.
- Weather-resistant: Built to withstand harsh weather conditions, ensuring continuous operation in any environment.
- UniFi Protect Integration: Fully integrated with UniFi Protect software for advanced video management, recording, and analytics.
Product Quality and Performance
The UniFi G4 Pro Camera is constructed with premium materials for durability and longevity. Its advanced imaging technology ensures high-performance video capture around the clock, while its weather-resistant capabilities make it suitable for both indoor and outdoor installations.
Specifications
- Resolution: 4K (3840x2160) at 24 frames per second.
- Lens: Motorized varifocal lens for adjustable field of view.
- Night Vision: Equipped with IR LEDs for visibility up to 100 meters in total darkness.
- Connectivity: Supports 802.3af/802.3at PoE for easy installation.
- Housing: IP67-rated for complete protection against dust and water immersion.
Purpose of Use
The UniFi G4 Pro Camera is tailored for areas that require meticulous monitoring and high-resolution recording, such as critical infrastructure sites, large retail spaces, corporate campuses, and public areas.
How to Use
To install the UniFi G4 Pro:
- Mount the camera using the included hardware at the desired location.
- Connect the camera to a PoE-enabled network switch to provide both power and data connectivity.
- Configure and manage the camera settings through the UniFi Protect interface, accessible via web or mobile app.
Supported Industries
- Commercial Retail: Monitors shopping areas and parking lots for enhanced security.
- Corporate Security: Secures corporate buildings and surrounding areas.
- Government: Helps in monitoring public spaces and critical infrastructure.
- Education: Ensures campus safety with comprehensive surveillance coverage.
Benefits & Compatibility
- High-Resolution Monitoring: Captures every detail necessary for security and surveillance purposes.
- Flexible Viewing Options: Motorized lens and zoom capabilities allow for adjusting the viewing area as needed.
- Robust Construction: Suitable for any environmental conditions, extending the camera’s deployment possibilities.
- Unified Management: Easily managed alongside other UniFi devices within the UniFi Protect ecosystem.
Warranty and FAQs
Includes a comprehensive warranty that covers defects and malfunctions, supported by an extensive FAQ section available online for quick troubleshooting help.
Packaging/Weight/Dimension
The package includes the UniFi G4 Pro Camera, mounting brackets, screws, and installation guide. Packaging is designed to ensure the product's safety during transit and facilitate easy installation upon delivery.
Shop Today & Receive Your Delivery Across the UAE!
Order the UniFi G4 Pro Camera from NEOTECH and take advantage of our efficient delivery services, ensuring that your security setup is enhanced without delay.
Best Price Guarantee
NEOTECH offers the UniFi G4 Pro Camera at competitive prices, ensuring you get excellent value for your investment in advanced surveillance technology.
After Sales Support
Our expert support team is available to assist with any installation or operational queries, helping you to fully utilize the capabilities of your new UniFi G4 Pro Camera.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the UniFi G4 Pro Camera to help others make informed decisions and assist us in continually improving our products and services.
Stock Availability
Please contact us directly to verify the current availability of the UniFi G4 Pro Camera. We strive to maintain accurate stock levels to meet your needs efficiently.
Get in Touch
For more detailed information or assistance with your purchase of the UniFi G4 Pro Camera, contact our support team. We are committed to providing personalized assistance tailored to your security needs.
Disclaimer
All information provided is for general informational purposes only and may change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Prices and availability are subject to change; please confirm all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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