NEO Digital
UniFi AI Theta Pro 360 Lens (UVC-AI-Theta-ProLens360)
UniFi AI Theta Pro 360 Lens (UVC-AI-Theta-ProLens360)
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Maximize your surveillance coverage with the UniFi AI Theta Pro 360 Lens, designed for comprehensive monitoring with advanced AI integration. Explore innovative security solutions at NEOTECH.
Overview
The UniFi AI Theta Pro 360 Lens (UVC-AI-Theta-ProLens360) is an advanced optical accessory that enhances the capabilities of UniFi AI Theta Pro cameras by providing 360-degree visual coverage. This lens is designed for environments requiring comprehensive surveillance with no blind spots, utilizing cutting-edge AI technology for intelligent monitoring and analysis.
Product Description
Equipped with high-quality optics, the UniFi AI Theta Pro 360 Lens enables full-spectrum surveillance by capturing detailed panoramic images. This allows for continuous monitoring of expansive areas without the need for multiple cameras, making it an efficient solution for large-scale security operations. Integrated with AI capabilities, the lens can detect, track, and analyze movements and activities automatically, offering superior security insights and real-time response.
Key Features
- 360-Degree Coverage: Provides complete area surveillance, eliminating blind spots with a single installation point.
- High-Resolution Optics: Ensures clear and detailed images, critical for accurate identification and analysis.
- AI-Enhanced Surveillance: Works with UniFi AI Theta Pro cameras to offer advanced features like motion detection, object tracking, and activity analysis.
- Easy Integration: Designed to seamlessly attach to compatible UniFi AI Theta Pro cameras, enhancing their utility without complex modifications.
- Durable and Robust: Built to withstand environmental challenges, suitable for both indoor and outdoor use.
Product Quality and Performance
The UniFi AI Theta Pro 360 Lens is manufactured with precision-engineered optics and robust materials that are tested to perform under various conditions. This ensures reliable operation and longevity, even in less-than-ideal environmental situations.
Specifications
- Compatibility: Custom-made for UniFi AI Theta Pro cameras.
- Optical Quality: Premium glass elements for superior clarity and minimal distortion.
- Viewing Angle: 360 degrees panoramic view.
- Build Quality: Weather-resistant construction for outdoor applications.
- Installation: Quick and straightforward attachment process.
Purpose of Use
Ideal for large venues, commercial complexes, and high-security areas where comprehensive monitoring is essential. This lens is particularly useful for places like shopping malls, parking lots, and large public spaces.
How to Use
Simply attach the UniFi AI Theta Pro 360 Lens to your existing UniFi AI Theta Pro camera, configure the system through the UniFi Protect software, and begin enjoying enhanced panoramic surveillance. The AI integration allows for sophisticated monitoring and actionable insights without manual intervention.
Supported Industries
This lens is a valuable tool for industries requiring extensive surveillance capabilities, including retail, hospitality, law enforcement, and any sector where security is a top priority.
Benefits & Compatibility
- Enhanced Security Monitoring: Provides a comprehensive view that simplifies surveillance setups and reduces equipment needs.
- Integrated AI Capabilities: Enhances system intelligence, offering automated detection and tracking of incidents.
- Cost-Effective: Reduces the number of cameras needed for complete coverage, lowering overall system costs.
Warranty and FAQs
Includes a standard warranty that covers defects in materials and workmanship, supported by a detailed FAQ section for quick troubleshooting.
Packaging/Weight/Dimension
Packaged securely to protect during transit, includes all necessary components for immediate installation and integration with existing systems.
Shop Today & Receive Your Delivery Across the UAE!
Order your UniFi AI Theta Pro 360 Lens from NEOTECH today and benefit from our rapid and reliable delivery services, ensuring you quickly enhance your surveillance capabilities.
Best Price Guarantee
At NEOTECH, we ensure that you receive the best pricing for the UniFi AI Theta Pro 360 Lens, providing cost-effective solutions for your security needs.
After Sales Support
Our dedicated support team is ready to assist with any questions or issues regarding installation or operation, helping you to maximize the utility of your new lens.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the UniFi AI Theta Pro 360 Lens to help others make informed decisions and to aid us in continuing to improve our products and services.
Stock Availability
Please contact us directly to verify the availability of the UniFi AI Theta Pro 360 Lens. We strive to maintain accurate stock levels for timely delivery.
Get in Touch
For more detailed information or assistance with your purchase of the UniFi AI Theta Pro 360 Lens, contact our support team. We are committed to providing personalized assistance tailored to your security needs.
Disclaimer
All information provided is for general informational purposes only and may change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Prices and availability are subject to change; please confirm all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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