NEO Digital
UniFi UNAS Pro UNAS-Pro
UniFi UNAS Pro UNAS-Pro
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Boost your data management with UniFi UNAS Pro, offering robust network attached storage capabilities with advanced features for businesses. Secure and scalable. Available at NEOTECH.
Overview
The UniFi UNAS Pro (UNAS-Pro) is a high-capacity Network Attached Storage (NAS) device designed to meet the demanding data storage needs of modern businesses. Ideal for companies that require reliable, scalable storage solutions to manage large volumes of data efficiently.
Product Description
The UniFi UNAS Pro provides a flexible and powerful storage solution, supporting a wide range of applications from file sharing and data backup to advanced cloud-based services. It features multiple drive bays for scalability, allowing businesses to expand storage capacity as their needs grow. With built-in redundancy features and advanced security protocols, the UNAS-Pro ensures that data is protected and accessible even in the event of hardware failure.
Key Features
- High Storage Capacity: Supports multiple HDDs/SSDs for up to several petabytes of storage, suitable for extensive data requirements.
- Scalability: Easily expandable with additional drive bays, providing flexibility as business needs evolve.
- Data Redundancy: RAID configuration options to ensure data integrity and prevent data loss.
- Advanced Security: Includes encryption and multiple user access controls to secure data against unauthorized access.
- Network Connectivity: High-speed Ethernet connections for fast data transfer rates and efficient remote access.
Product Quality and Performance
Built with durability in mind, the UniFi UNAS Pro is housed in a robust chassis designed to withstand the rigors of continuous operation. Its cooling system is optimized to maintain ideal operating temperatures, ensuring reliable performance and prolonging the lifespan of the drives.
Specifications
- Drive Bays: 8x 3.5” or 2.5” SATA slots
- Network Interfaces: Dual 10GbE SFP+ ports, 2x Gigabit Ethernet ports
- Processor: Powerful multi-core processor for handling multiple simultaneous tasks
- RAM: Expandable memory options for enhanced performance
- Power Supply: Dual redundant power supplies for increased reliability
Purpose of Use
The UNAS-Pro is perfect for businesses that need a centralized location to store critical data, share files across a network, and implement comprehensive data backup solutions. It is particularly useful for industries such as digital media, surveillance, data analysis, and any other sector where large data storage and rapid access are crucial.
How to Use
Set up the UniFi UNAS Pro in a secure location, install the necessary drives, configure RAID settings according to your redundancy needs, and connect it to your network. Manage the NAS through its dedicated software interface for easy setup of file sharing, backups, and user permissions.
Supported Industries
Ideal for sectors like finance, healthcare, education, and media production, where data security and availability are paramount.
Benefits & Compatibility
The UNAS-Pro enhances organizational efficiency by providing a reliable storage solution that can be scaled and secured according to specific business requirements. It is compatible with a variety of operating systems and network configurations, making it easy to integrate into existing IT infrastructures.
Warranty and FAQs
Comes with a comprehensive warranty that covers significant hardware failures, supported by an extensive FAQ section and knowledgeable technical support to assist with setup and troubleshooting.
Packaging/Weight/Dimension
Ships with all necessary mounting hardware for rack installation, ensuring secure placement and easy setup.
Shop Today & Receive Your Delivery Across the UAE!
Purchase your UniFi UNAS Pro from NEOTECH and take advantage of our fast, reliable delivery services, ensuring your storage needs are met swiftly and efficiently.
Best Price Guarantee
NEOTECH offers the UniFi UNAS Pro at competitive prices, providing exceptional value for a professional-grade network storage solution.
After Sales Support
Our dedicated support team is available to assist with any operational challenges, ensuring your data management system operates optimally with minimal downtime.
Request for Customer Reviews and Testimonials
We value feedback from our customers and encourage you to share your experience with the UniFi UNAS Pro to help us continue improving our products and services.
Stock Availability
Please contact us directly to check the availability of the UniFi UNAS Pro. We strive to maintain accurate stock levels for timely delivery.
Get in Touch
For more information or assistance with your UniFi UNAS Pro purchase, contact our expert support team. We are here to provide personalized assistance tailored to your specific storage needs.
Disclaimer
All information provided is for general informational purposes only and may change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Prices and availability are subject to change; please confirm all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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