NEO Digital
UniFi Phone Touch UTP-Touch-US
UniFi Phone Touch UTP-Touch-US
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Upgrade your office communications with the UniFi Phone Touch UTP-Touch-US. Featuring a sleek touchscreen interface and seamless UniFi integration, it's the perfect addition to any modern workspace. Available now at NEOTECH.
Overview
The UniFi Phone Touch (UTP-Touch-US) enhances office communication with its advanced features and intuitive touchscreen interface, making it an ideal choice for businesses looking to streamline interactions and increase productivity.
Product Description
This VoIP phone is equipped with a 5-inch touchscreen that provides easy access to its features, including contact management, call history, and voice apps. Integrated with UniFi software, it allows for effortless setup and management within the UniFi ecosystem, ensuring a unified approach to network and communication management. The UniFi Phone Touch supports high-definition audio for crystal-clear calls, making it suitable for both office and remote work environments.
Key Features
- 5-Inch Touchscreen Display: Offers a responsive interface for accessing all phone features and settings.
- High-Definition Audio: Ensures superior sound quality for both calls and multimedia.
- UniFi Integration: Seamlessly connects with UniFi systems for centralized management and configuration.
- Elegant Design: Modern aesthetic that complements any office decor.
- Wi-Fi Connectivity: Enables placement flexibility without the need for Ethernet cabling.
Product Quality and Performance
The UTP-Touch-US is designed with high-quality components to provide reliable performance and durability. It is engineered to handle the demands of daily business communications without interruption, supporting extensive use throughout the workday.
Specifications
- Display: 5-inch, high-resolution touchscreen
- Connectivity: Wi-Fi enabled, supports Ethernet connection
- Audio: HD voice for exceptional sound quality
- Network Integration: Fully manageable via the UniFi Network application
- Power: PoE capable for easy deployment without additional power adapters
Purpose of Use
The UniFi Phone Touch is especially beneficial for:
- Corporate Offices: Enhances communication with easy access to advanced calling features.
- Home Offices: Integrates smoothly into home networks for professional call handling.
- Retail Spaces: Offers a sophisticated point of interaction for staff communications.
- Educational Facilities: Useful for administrative offices to manage calls and contacts efficiently.
How to Use
- Setup: Connect the phone to your network via Wi-Fi or Ethernet. Utilize PoE for a cleaner setup without extra cables.
- Configuration: Access the UniFi Network Controller to integrate and manage the phone settings.
- Daily Use: Utilize the touchscreen for navigating contacts, placing calls, and accessing additional features.
- Maintenance: Regularly update the software through the UniFi Controller to ensure optimal performance and security.
Supported Industries
This device is suitable for a variety of industries, including technology, education, healthcare, and hospitality, where reliable and efficient communication is crucial.
Benefits & Compatibility
- Enhanced Communication: Streamlines workflows with easy access to communication tools.
- Aesthetic Design: Fits into modern office environments with its sleek, contemporary look.
- Flexible Connectivity: Offers both Wi-Fi and Ethernet connections, making it adaptable to various office setups.
- Scalable Management: Easily managed alongside other UniFi devices within the same network ecosystem.
Warranty and FAQs
Comes with a standard manufacturer's warranty covering defects and malfunctions, complemented by an extensive FAQ section on NEOTECH's website for quick troubleshooting.
Packaging/Weight/Dimension
Includes the UniFi Phone Touch, Ethernet cable, quick start guide, and necessary mounting hardware. Packaged securely to ensure it arrives in perfect condition.
Shop Today & Receive Your Delivery Across the UAE!
Order your UniFi Phone Touch from NEOTECH and enjoy enhanced communication capabilities with fast, reliable delivery services.
Best Price Guarantee
NEOTECH offers the UniFi Phone Touch at competitive prices, ensuring you get the best value for your investment in office communication technology.
After Sales Support
Our dedicated support team is available to assist with any setup, configuration, or operational queries, helping you to fully utilize the capabilities of your new VoIP phone.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the UniFi Phone Touch to help others make informed decisions and to aid in our continuous product improvement.
Stock Availability
Please contact us directly to check the current availability of the UniFi Phone Touch. We strive to maintain accurate stock levels to meet your needs efficiently.
Get in Touch
For more detailed information or assistance with your purchase of the UniFi Phone Touch, contact our customer support team. We are committed to providing personalized assistance tailored to your communication needs.
Disclaimer
All information provided is for general informational purposes only and may change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Prices and availability are subject to change; please verify all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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