NEO Digital
LENOVO V15 IGL Laptop - Intel Celeron N4020, 4GB, 256GB SSD, 15.6" HD
LENOVO V15 IGL Laptop - Intel Celeron N4020, 4GB, 256GB SSD, 15.6" HD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the Lenovo V15 IGL Laptop, featuring an Intel Celeron N4020 processor, 4GB RAM, and a 256GB SSD. This 15.6-inch HD laptop offers reliable performance for everyday computing needs, ideal for students and professionals on a budget.
Overview
The Lenovo V15 IGL is tailored for users looking for basic functionality without the high cost. Equipped with an Intel Celeron N4020 processor, 4GB of RAM, and a 256GB SSD, it's perfect for handling everyday tasks such as web browsing, document processing, and media consumption. The 15.6-inch HD display provides sufficient real estate for multitasking and entertainment.
Product Description
The Lenovo V15 IGL combines essential performance features in a cost-effective package, making it an excellent choice for budget-conscious users. The Intel Celeron N4020 processor offers adequate processing power for casual computing needs, while the 4GB of RAM ensures smooth handling of basic applications. A 256GB SSD provides faster boot times and quick access to data compared to traditional hard drives. The laptop's 15.6-inch HD screen is designed for comfortable viewing, whether you're working on reports or streaming videos.
Key Features
- Processor: Intel Celeron N4020 for efficient everyday computing.
- Memory: 4GB RAM facilitates basic multitasking and smooth application performance.
- Storage: 256GB SSD offers ample space and quick data retrieval.
- Display: 15.6-inch HD (1366 x 768) display delivers adequate clarity and comfort for daily tasks.
- Design: Sleek, modern design with a focus on practicality and portability.
- Connectivity: Comes equipped with essential ports including USB, HDMI, and an SD card reader for peripheral connectivity.
- Battery Life: Optimized for extended use with a battery that supports hours of work or study without frequent recharging.
Specifications
- Model Number: Lenovo V15 IGL
- Operating System: Windows 10 Home in S mode, offering additional security and performance in an efficient Windows environment.
- Graphics: Integrated Intel UHD Graphics 600, capable of basic graphic tasks.
- Dimensions: Designed for mobility, making it easy to carry in a backpack or laptop bag.
- Weight: Lightweight build, enhancing its portability for users on the move.
Product Quality and Performance
The V15 IGL is built to Lenovo's standards, ensuring reliability and durability for daily use. It's an ideal laptop for users who require a machine for straightforward tasks and minimal demands.
Purpose of Use
- Students: Perfect for handling school assignments, web research, and educational software.
- Home Users: Great for everyday activities like internet browsing, watching videos, and social media.
- Business Professionals: Suitable for basic business functions like email, document editing, and presentations.
How to Set Up
- Unboxing: Open the package and carefully set up the laptop and its accessories.
- Powering On: Connect the charger and power on the device.
- Initial Setup: Follow the on-screen instructions to set up Windows 10 Home in S mode, including Wi-Fi connection and user account creation.
- Software Installation: Install essential software and applications necessary for your tasks.
- Security Configuration: Adjust security settings and update the system to protect against vulnerabilities.
Benefits & Compatibility
This laptop offers a no-frills computing experience, making it a solid choice for users who need a device for basic tasks without complex features or high-end specifications.
Warranty and FAQs
The Lenovo V15 IGL comes with a standard warranty, which includes support for any manufacturing defects and technical assistance.
Price and Availability
For up-to-date pricing and availability, check Lenovo's official website or authorized retailers. Look for special discounts or bundle offers that might be available for students or during sale events.
After Sales Support
Lenovo provides robust support through its customer service channels, including a comprehensive warranty, online resources, and a dedicated help center.
Request for Customer Reviews and Testimonials
If you own a Lenovo V15 IGL, please share your feedback on its performance and overall experience, which can help guide future customers in their decision-making process.
Disclaimer
Specifications, availability, and pricing are subject to change without notice. Always confirm details from official sources before making a purchase decision. Product images are for illustrative purposes and may not represent the exact model described
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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