NEO Digital
Lenovo 100e Gen 2 Laptop | Intel Celeron N4020, 4GB, 64GB eMMC, 11.6" HD
Lenovo 100e Gen 2 Laptop | Intel Celeron N4020, 4GB, 64GB eMMC, 11.6" HD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Opt for the Lenovo 100e Gen 2 Laptop, equipped with an Intel Celeron N4020, 4GB RAM, 64GB eMMC, and an 11.6" HD display. Ideal for students and everyday tasks.
Overview
The Lenovo 100e Gen 2 Laptop is engineered to provide dependable performance for educational purposes and basic computing needs. It's an excellent choice for students and teachers requiring a sturdy, budget-friendly device that can handle daily tasks efficiently.
Product Description
This Lenovo 100e Gen 2 model features an Intel Celeron N4020 processor, 4GB of RAM, and 64GB eMMC storage, delivering essential computing capabilities for document editing, internet browsing, and video streaming. The 11.6-inch HD screen provides clear visuals in a highly portable format, perfect for the classroom or on-the-go use.
Key Features
- Intel Celeron N4020 Processor: Ensures solid performance for basic applications.
- 4GB RAM: Aids in smooth multitasking for everyday tasks.
- 64GB eMMC Storage: Provides quick access to files and applications.
- 11.6-inch HD Display: Compact and efficient for viewing educational content and more.
- Rugged Build: Designed to withstand the rigors of daily school life.
Specifications
- Processor: Intel Celeron N4020
- Memory: 4GB RAM
- Storage: 64GB eMMC
- Display: 11.6" HD (1366 x 768)
- Battery Life: Up to 8 hours
- Operating System: Windows 10 Pro Education
- Connectivity: Wi-Fi 802.11ac, Bluetooth 4.2, multiple USB ports, HDMI output
Product Quality and Performance
The Lenovo 100e Gen 2 is tailored for educational environments, offering features like a water-resistant keyboard and drop-resistant build, making it highly durable and capable of enduring daily use by students.
Purpose of Use
- Education: Perfect for students from primary through high school for completing assignments and research.
- Basic Office Work: Ideal for handling straightforward computing tasks like data entry and word processing.
- Portable Computing: Lightweight and compact, making it easy to carry between home and school or work.
How to Use
- Initial Setup: Follow the setup prompts to install Windows and necessary software.
- Educational Apps: Install educational software and apps that facilitate learning and productivity.
- Maintenance: Regular software updates and data backups to ensure the device runs efficiently.
Benefits & Compatibility
- Education-Oriented Features: Equipped with tools and software that enhance learning experiences.
- Energy Efficient: The Intel Celeron processor is optimized for low power consumption, extending battery life.
- Cost-Effective: Provides essential features at a price point accessible for educational institutions and families.
Warranty and FAQs
Includes a 1-year limited warranty covering technical defects and issues. Extended warranties and support can be purchased through Lenovo or authorized retailers.
Price and Availability
Available for purchase through Lenovo’s website, educational suppliers, and major electronics retailers. Pricing may vary based on promotions and educational discounts.
After Sales Support
Lenovo provides extensive support through a dedicated education support line, online troubleshooting resources, and a network of service centers.
Request for Customer Reviews and Testimonials
If you have used the Lenovo 100e Gen 2, please share your experience. Your feedback helps others make informed purchasing decisions.
Disclaimer
Product features, specifications, and availability are subject to change without notice. Please verify all information with official sources before making purchase decisions
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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