NEO Digital
LENOVO V15 G2 ITL Laptop - 11th Gen i3-1115G4, 4GB, 256GB SSD, 15.6" FHD
LENOVO V15 G2 ITL Laptop - 11th Gen i3-1115G4, 4GB, 256GB SSD, 15.6" FHD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Experience reliable performance with the Lenovo V15 G2 ITL Laptop, featuring an 11th Gen Intel Core i3-1115G4, 4GB RAM, 256GB SSD, and a 15.6-inch FHD display. Ideal for business professionals and students alike.
Overview:
The Lenovo V15 G2 ITL Laptop is designed for professionals and students who need a dependable and affordable computer for their daily computing needs. This laptop offers a balance of performance and functionality, making it an excellent choice for handling everyday tasks like document editing, internet browsing, and media consumption.
Product Description:
The Lenovo V15 G2 ITL is equipped with an 11th Generation Intel Core i3-1115G4 processor, providing efficient performance for productivity applications. It includes 4GB of RAM, suitable for basic multitasking, and a 256GB SSD, ensuring quick system boot-ups and fast access to data. The 15.6-inch Full HD display delivers clear and crisp visuals, enhancing your experience whether you're working on reports, watching videos, or browsing the web. With its slim design and durable build, it's easy to carry around and withstands the rigors of daily use.
Key Features:
- 11th Gen Intel Core i3-1115G4 Processor: Offers solid performance for everyday computing tasks.
- 4GB RAM & 256GB SSD: Provides adequate speed and storage for standard applications.
- 15.6-inch FHD Display: Ensures vivid visuals with sharp detail for an enhanced viewing experience.
- Slim and Durable Design: Ideal for on-the-go use with a robust build quality.
- Integrated Intel UHD Graphics: Handles basic graphics needs for both work and entertainment.
- Ports and Connectivity: Features USB-C, HDMI, and multiple USB 3.1 ports for connecting various devices.
Product Quality and Performance:
The V15 G2 ITL is constructed with Lenovo’s known attention to quality and durability. It's designed to meet the needs of users who require a cost-effective laptop without compromising on the essentials of daily computing.
Specifications:
- Processor: Intel Core i3-1115G4, 11th Generation
- Memory: 4GB DDR4 RAM
- Storage: 256GB PCIe NVMe SSD
- Display: 15.6" Full HD (1920x1080) Anti-glare
- Graphics: Integrated Intel UHD Graphics
- Connectivity: Wi-Fi 5, Bluetooth 5.0, USB-C, 2x USB 3.1, HDMI
- Operating System: Windows 10 Pro (Free upgrade to Windows 11 when available)
- Dimensions: 359.2 x 235.8 x 19.9 mm
- Weight: Approximately 1.7 kg
Purpose of Use:
This laptop is particularly suited for students, home offices, and small business owners looking for an affordable solution that covers all the basic computing needs.
How to Use:
For optimal use, maintain regular system updates, manage storage to keep the system running smoothly, and utilize cloud services for additional data backup.
Benefits & Compatibility:
The Lenovo V15 G2 ITL is an excellent entry-level laptop for users requiring essential functionality without the need for high-end specifications. It's compatible with most productivity software, making it suitable for educational and professional settings.
Warranty and FAQs:
Includes a standard one-year warranty from Lenovo, with options to extend coverage for additional peace of mind.
Shop Today & Receive Your Delivery:
Available through Lenovo’s official website and authorized retailers. Check for current availability and promotional offers to get the best deal.
Best Price Guarantee:
Explore various retailers to find the best price and ensure you are getting the best deal on this model.
After Sales Support:
Lenovo provides extensive customer service and technical support, ensuring any issues you encounter are resolved promptly.
Request for Customer Reviews and Testimonials:
If you have experience with the Lenovo V15 G2 ITL, sharing your review can help others better understand its performance and usability.
Stock Availability:
Check with Lenovo or authorized dealers for the most up-to-date information on availability to ensure timely purchase and delivery.
Get in Touch:
For more detailed information or assistance with the Lenovo V15 G2 ITL, contact Lenovo’s customer support or visit an authorized retailer for expert advice and support.
Disclaimer:
Before making a purchase, verify the laptop’s specifications to ensure they meet your needs. Understand the return policy and warranty details provided by the retailer
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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