NEO Digital
LENOVO 510 Wireless Combo Keyboard and Mouse - Optical Sensor, 1200 DPI, 3 Button, 10 Million Keystrokes, 2.4 GHz Wireless via Nano USB
LENOVO 510 Wireless Combo Keyboard and Mouse - Optical Sensor, 1200 DPI, 3 Button, 10 Million Keystrokes, 2.4 GHz Wireless via Nano USB
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the convenience of the Lenovo 510 Wireless Combo featuring a 1200 DPI mouse and durable keyboard. Perfect for seamless multitasking. Shop at NEOTECH now!
Overview:
Introducing the Lenovo 510 Wireless Combo, your comprehensive solution for a clutter-free desktop. This package includes a high-performance keyboard and a precise 1200 DPI optical mouse, both designed to enhance productivity with reliable 2.4 GHz wireless connectivity via a Nano USB receiver.
Product Description:
The Lenovo 510 Wireless Combo delivers exceptional functionality in a sleek design. The keyboard boasts a comfortable layout and keys designed to withstand up to 10 million keystrokes, making it ideal for extensive typing tasks. The accompanying mouse features a 1200 DPI optical sensor for accurate tracking and three responsive buttons for optimal control. This combo is perfect for professionals seeking a reliable and convenient typing and navigation experience.
Key Features:
- Optical Mouse: 1200 DPI sensor for precise movement and superior tracking.
- Keyboard Durability: Up to 10 million keystrokes, ensuring longevity and reliability.
- Connectivity: 2.4 GHz wireless technology with a Nano USB receiver offers a strong, stable connection without cable clutter.
- Design: Streamlined and ergonomic design for comfortable use during long hours at work.
- Compatibility: Fully compatible with Windows and macOS systems.
Product Quality and Performance:
The Lenovo 510 Wireless Combo is rigorously tested to ensure high quality and performance standards. Both the keyboard and mouse are crafted to provide an optimal user experience, enhancing productivity with their responsive and durable designs.
Specifications:
- Dimensions: Keyboard: 17.5 x 5.5 x 0.85 inches; Mouse: 4.1 x 2.5 x 1.3 inches
- Weight: Keyboard: 1.32 lbs; Mouse: 0.18 lbs
- Color: Black
- Battery Life: Keyboard: Up to 24 months; Mouse: Up to 18 months
- Battery Type: AAA batteries (included)
Purpose of Use:
Ideal for both home and office environments, the Lenovo 510 Wireless Combo is designed to meet the needs of users requiring high efficiency, comfort, and reliability in their computer peripherals.
How to Use:
Simply insert the Nano USB receiver into a USB port on your computer to connect both the keyboard and mouse. No software installation is required. Position the mouse on a flat surface for best performance.
Supported OS/Application/Industries:
The Lenovo 510 Wireless Combo is suitable for a wide range of applications, from general office work to multimedia projects, and is compatible with both Windows and macOS platforms.
Benefits & Compatibility:
This combo offers the dual advantages of wireless freedom and high durability, making it a valuable addition to any workspace. Its universal compatibility ensures seamless integration with most desktop setups.
Warranty and FAQs:
Includes a one-year warranty for peace of mind. Additional support and FAQs are available on the NEOTECH website to help with setup, maintenance, and troubleshooting.
Packaging/Weight/Dimension:
Packaged with environmental consciousness, the Lenovo 510 Wireless Combo comes in recyclable materials. Inside the box, you'll find the keyboard, mouse, Nano USB receiver, AAA batteries, and a user manual.
Shop Today & Receive Your Delivery Across the UAE!
Order your Lenovo 510 Wireless Combo today and benefit from NEOTECH's efficient delivery service across the UAE. Enjoy the ease and convenience of a wireless setup with prompt delivery.
Best Price Guarantee:
NEOTECH ensures the best price for the Lenovo 510 Wireless Combo. If you find a lower price elsewhere, we're committed to matching it. Get the best deal on your new keyboard and mouse set with us.
After Sales Support:
NEOTECH is dedicated to superior customer service. If you have any questions or require assistance with your Lenovo 510 Wireless Combo, our team is ready to help ensure your satisfaction.
Request for Customer Reviews and Testimonials:
We appreciate your feedback on the Lenovo 510 Wireless Combo. Sharing your experiences can help others understand the benefits and ensure quality service from our team.
Stock Availability:
Please check availability of the Lenovo 510 Wireless Combo by contacting NEOTECH before placing your order. We aim to keep all products in stock, but availability can vary.
Get in Touch:
For more information or assistance with your Lenovo 510 Wireless Combo, reach out to NEOTECH’s expert customer service team. We are here to help with any inquiries or support you may need.
Disclaimer:
All information about the Lenovo 510 Wireless Combo is for general informational purposes and is subject to change without notice. While NEOTECH strives for accuracy, we are not responsible for any discrepancies in specifications or features. Confirm product details with our sales team prior to purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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