NEO Digital
HP 14-DQ1039WM Laptop - 10th Gen i5-1035G1, 8GB, 256GB SSD, 14" HD
HP 14-DQ1039WM Laptop - 10th Gen i5-1035G1, 8GB, 256GB SSD, 14" HD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
The HP 14-DQ1039WM Laptop is tailored for users who need a balance of performance, portability, and affordability. Powered by a 10th Gen Intel Core i5-1035G1 processor, 8GB of RAM, and a 256GB SSD, this 14-inch HD laptop delivers efficient performance for both work and leisure activities.
Product Description
The HP 14-DQ1039WM is designed to handle everyday tasks with ease, from document editing and internet browsing to streaming video and light gaming. The Intel Core i5 processor ensures responsive performance, while the 8GB of RAM facilitates smooth multitasking. The 256GB SSD offers ample storage for applications and files, with the added benefit of fast data access speeds. The HD display provides clear and vibrant visuals, enhancing your computing experience.
Key Features
- Processor: 10th Gen Intel Core i5-1035G1 for robust performance.
- Display: 14-inch HD (1366 x 768) display delivers adequate visual quality.
- Memory: 8GB RAM allows for effective multitasking.
- Storage: 256GB SSD provides quick boot and load times as well as sufficient storage space.
- Design: Sleek and lightweight, making it ideal for users on the move.
Product Quality and Performance
The HP 14-DQ1039WM is constructed to offer a reliable computing experience for users who require a dependable device for everyday computing needs. Its combination of a powerful CPU, ample memory, and speedy SSD storage makes it a valuable tool for students and professionals alike.
Specifications
- Dimensions: 12.76 x 8.86 x 0.71 inches
- Weight: Approximately 3.24 pounds
- Ports: USB-C, USB 3.1, HDMI, SD card reader, and headphone/microphone combo
- Operating System: Windows 10 Home
- Battery Life: Designed to offer a battery life sufficient for a full day’s work without frequent recharging.
Purpose of Use
Ideal for students, remote workers, and anyone in need of a portable laptop capable of handling daily tasks like office applications, web browsing, and multimedia consumption without breaking the bank.
How to Use
Utilize this laptop for tasks that involve productivity applications, light photo editing, and media streaming. Regularly manage the SSD by clearing unnecessary files to maintain optimal performance.
Supported OS/Application/Industries
Comes with Windows 10 Home pre-installed, ready to handle all major productivity and educational software commonly used in a variety of professional and academic environments.
Benefits & Compatibility
Offers a great combination of essential features at an affordable price, making it a suitable option for budget-conscious users who do not want to compromise on performance. Its range of ports ensures good connectivity with essential peripherals and external displays.
Warranty and FAQs
Includes a standard one-year warranty covering major defects and technical issues. Further support, including detailed usage guidelines and troubleshooting, can be found in our FAQ section.
Shop Today & Receive Your Delivery Across the UAE!
Purchase your HP 14-DQ1039WM Laptop today and take advantage of our fast, reliable delivery service. Get a cost-effective, high-performing laptop that meets your mobile computing needs.
Best Price Guarantee
We are committed to offering you the best price for the HP 14-DQ1039WM. If you find it cheaper elsewhere, we will match the price.
After Sales Support
Our dedicated support team is available to help with any setup or operational questions, ensuring a seamless experience with your new laptop.
Request for Customer Reviews and Testimonials
We encourage you to leave a review on our product page if you've purchased the HP 14-DQ1039WM. Your feedback is invaluable in helping us improve our service and assisting other customers in making informed decisions.
Stock Availability
Please check the availability of the HP 14-DQ1039WM before placing your order to ensure prompt delivery. Contact us directly for the most up-to-date stock information.
Get in Touch
For more information or assistance with your purchase, our customer service team is ready to help. Contact us for expert advice and personalized support tailored to your specific needs.
Disclaimer
All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Verify all details, including specifications and prices, with our sales team before making a purchase to ensure satisfaction.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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