NEO Digital
HID® EDGE EVO® Solo ESHR40-K Networked Controller/Reader & Module
HID® EDGE EVO® Solo ESHR40-K Networked Controller/Reader & Module
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Enhance your security setup with the HID® EDGE EVO® Solo ESHR40-K, an all-in-one networked controller, reader, and module system designed for efficient and scalable access control.
Overview:
The HID® EDGE EVO® Solo ESHR40-K is a fully integrated networked access control solution, combining a controller, reader, and module in a single unit. This device is engineered to manage single-door access with sophisticated security features, making it ideal for small to medium-sized businesses looking for a reliable and comprehensive access control system.
Product Description:
The HID® EDGE EVO® Solo ESHR40-K simplifies access control without compromising on security. This unit features a built-in reader and support for multiple credential formats, including HID Prox, iCLASS, and MIFARE technologies. With its network connectivity, the ESHR40-K allows for remote management and reporting, providing enhanced flexibility and control. The compact and robust design makes it suitable for various installation environments, including both indoor and outdoor settings.
Key Features:
- Integrated Controller and Reader: Streamlines installation and management by combining multiple functionalities into one compact unit.
- Network Capabilities: Offers Ethernet connectivity with Power over Ethernet (PoE) for easier deployment and management.
- Support for Multiple Credentials: Compatible with a broad range of credential technologies, ensuring versatility in access control.
- Advanced Security Features: Equipped with encryption and security protocols to protect against unauthorized access.
- Durable Design: Suitable for both indoor and outdoor use, built to withstand harsh environmental conditions.
- Scalability: While designed for single-door control, it can integrate with larger systems as security needs grow.
Product Quality and Performance:
The HID® EDGE EVO® Solo ESHR40-K is manufactured to high standards, ensuring reliable performance and durability. It is designed to handle the demands of a security-intensive environment, offering consistent operation and minimal maintenance.
Specifications:
- Dimensions: Compact design suitable for various environments.
- Communication: Ethernet 10/100 Base-T, PoE support.
- Credential Capacity: Capable of supporting thousands of cardholders.
- Environmental Tolerance: Engineered to perform in diverse conditions.
- Compliance: Meets global standards for network and security compliance.
Purpose of Use:
Ideal for small to medium-sized enterprises, retail stores, and residential complexes that require a secure, scalable, and manageable access control solution.
How to Use:
- Installation: Securely mount the unit near the door it will control and connect it to the network using an Ethernet cable.
- Configuration: Access the device's settings through its network interface to set up credentials, manage permissions, and configure security settings.
- Operation: Monitor and control access remotely through the network, adjusting settings and permissions as needed to enhance security.
Supported Applications/Industries:
This system is well-suited for applications where secure, reliable door access control is required, such as in commercial buildings, healthcare facilities, educational institutions, and residential properties.
Benefits & Compatibility:
- Ease of Installation and Management: Reduces complexity with its integrated design and network connectivity.
- Enhanced Security: Provides robust protection with advanced security features.
- Flexibility and Scalability: Adapts to various environments and can grow with your security needs.
Warranty and FAQs:
Comes with a standard warranty from HID, covering manufacturing defects and malfunctions. For detailed warranty information and FAQs, please refer to HID Global’s official support resources.
Packaging/Weight/Dimension:
The unit is packaged to ensure safe delivery and easy handling. Specific packaging dimensions and weight details can be provided upon request to assist in planning and installation.
Shop Today & Receive Your Delivery:
Order your HID® EDGE EVO® Solo ESHR40-K today to secure your facility with advanced, reliable access control technology. Enjoy our efficient delivery service and enhance your security system.
Best Price Guarantee:
We offer competitive pricing on the HID® EDGE EVO® Solo ESHR40-K. Find a lower price elsewhere, and we will match it. Shop with confidence, knowing you are getting the best deal possible.
After Sales Support:
Our customer support team is available to assist with any installation questions or operational issues, ensuring you get the most out of your access control system.
Request for Customer Reviews and Testimonials:
If you have purchased the HID® EDGE EVO® Solo ESHR40-K, please share your experience. Your feedback is invaluable and helps us serve you better.
Stock Availability:
Check directly with us to confirm the availability of the HID® EDGE EVO® Solo ESHR40-K before placing your order to ensure timely delivery.
Get in Touch:
For more information or assistance with your purchase, please contact our customer service team. We are committed to providing excellent service and ensuring you select the best products for your needs.
Disclaimer:
All information about the HID® EDGE EVO® Solo ESHR40-K is provided for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Verify all details with our sales team before making a purchase. Prices and availability are subject to change
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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