NEO Digital
HID® EDGE EVO® Solo ESHR40-L Networked Controller/Reader & Module
HID® EDGE EVO® Solo ESHR40-L Networked Controller/Reader & Module
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Secure and streamline your access control with the HID® EDGE EVO® Solo ESHR40-L. This all-in-one networked controller, reader, and module system offers advanced features for robust security management in a compact design.
Overview:
The HID® EDGE EVO® Solo ESHR40-L is a comprehensive networked access control solution, designed to manage a single entry point with advanced security and monitoring capabilities. This integrated controller/reader and module system is ideal for small to medium-sized businesses requiring reliable, scalable access control without extensive infrastructure.
Product Description:
The HID® EDGE EVO® Solo ESHR40-L combines a networked access control reader and controller with a built-in module to offer a standalone solution for door security. It supports multiple credential technologies, including smart cards and key fobs, facilitated by its versatile reader. With its Ethernet connectivity and Power over Ethernet (PoE) capability, installation and maintenance are straightforward, reducing the need for extensive wiring and power configurations.
Key Features:
- Integrated Access Control: Combines a controller, reader, and module in one unit, simplifying installation and setup.
- Network Capability: Features Ethernet connectivity with PoE, allowing for remote management and updates.
- Versatile Credential Support: Compatible with HID Prox, iCLASS, MIFARE, and DESFire technologies.
- Enhanced Security: Implements advanced encryption and security protocols to safeguard data and access.
- Compact Design: Ideal for tight spaces and single-door applications where space is at a premium.
- Easy Configuration and Management: Manage settings and monitor access through a web-based interface or connected software system.
Product Quality and Performance:
Crafted with durability and reliability in mind, the HID® EDGE EVO® Solo ESHR40-L is designed to perform consistently under a range of environmental conditions. Its robust construction ensures long-term operation with minimal maintenance, making it a cost-effective solution for secure access control.
Specifications:
- Dimensions: Compact and designed for easy installation near doorways.
- Connectivity: Ethernet 10/100 Base-T with PoE support.
- Credential Capacity: Capable of handling thousands of users and transactions.
- Environmental Tolerance: Built to withstand indoor and outdoor installation environments.
- Security Compliance: Adheres to stringent security standards for data protection and access control.
Purpose of Use:
This device is particularly suited for applications such as offices, retail stores, small business facilities, and residential complexes where advanced access control is required but space and system complexity must be minimized.
How to Use:
- Installation: Mount the device near the access point and connect it to the network using an Ethernet cable. Utilize PoE for power or connect to an alternative power source if necessary.
- Configuration: Configure access permissions and system settings through the network interface, which can be accessed via any standard web browser.
- Operation: Monitor access and manage the system remotely, making real-time adjustments as needed to maintain security integrity.
Supported Applications/Industries:
The HID® EDGE EVO® Solo ESHR40-L is versatile for use in various sectors needing efficient and secure access control, including:
- Commercial buildings
- Healthcare facilities
- Educational institutions
- Residential complexes
Benefits & Compatibility:
- Streamlined Security Management: Reduces complexity by integrating all access control components into one device.
- Flexible Installation Options: PoE capability simplifies installation by eliminating the need for separate power supplies.
- Scalability: While primarily designed for single-door control, it can be part of a larger networked security system as needs expand.
Warranty and FAQs:
Includes a manufacturer’s warranty that covers defects in materials and workmanship. For detailed warranty information and FAQs, visit the HID Global support page or contact customer support directly.
Packaging/Weight/Dimension:
Packaged securely to ensure protection during shipping. Specific dimensions and weight details can be provided upon request, which is beneficial for installation planning.
Shop Today & Receive Your Delivery:
Order your HID® EDGE EVO® Solo ESHR40-L today and take advantage of our efficient delivery services to quickly enhance your security infrastructure.
Best Price Guarantee:
We offer competitive pricing on the HID® EDGE EVO® Solo ESHR40-L. Find a lower price elsewhere, and we will match it. Shop with confidence, knowing you are getting the best value for your investment.
After Sales Support:
Our customer support team is available to assist with any setup issues or troubleshooting, providing reliable post-purchase service.
Request for Customer Reviews and Testimonials:
If you have purchased the HID® EDGE EVO® Solo ESHR40-L, please share your experience. Your feedback helps us improve our offerings and assists other customers in making informed decisions.
Stock Availability:
Check directly with us to confirm the availability of the HID® EDGE EVO® Solo ESHR40-L before placing your order to ensure timely delivery.
Get in Touch:
For more information or assistance with your purchase, please contact our customer service team. We are committed to providing excellent service and ensuring you select the best products for your needs.
Disclaimer:
All information about the HID® EDGE EVO® Solo ESHR40-L is provided for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Verify all details with our sales team before making a purchase. Prices and availability are subject to change
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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