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NEOTECH

Superlead S220 Wireless High Performance Point Of Sales

Superlead S220 Wireless High Performance Point Of Sales

Regular price Dhs. 445.71 AED
Regular price Dhs. 560.00 AED Sale price Dhs. 445.71 AED
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Taxes included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Superlead S220 Wireless High Performance Point Of Sales

Overview:

The Superlead S220 is a state-of-the-art wireless point of sales system tailored for high-traffic retail and hospitality businesses. Combining speed, reliability, and versatility, the S220 enables seamless transactions and enhanced customer service, making it an essential tool for modern commerce.

Product Description:

The Superlead S220 features robust wireless connectivity options, including GPRS, WiFi 2.4G, and optional 4G, ensuring reliable and uninterrupted service. It supports rapid scanning of QR codes and barcodes, facilitating various payment methods including mobile payments like WeChat and Alipay. This POS system is designed with an ergonomic structure for ease of use and efficiency, featuring a built-in speaker for audible prompts and a large viewing angle photoreceptor for accurate scanning.

Key Features:

  • Robust Wireless Connectivity: Offers GPRS, WiFi, and optional 4G to maintain constant connectivity.
  • Versatile Payment Options: Supports QR code and barcode scanning, accommodating a variety of payment methods.
  • User-Friendly Design: Equipped with 10 function keys and a power key with a shutdown function, enhancing usability.
  • Durable Construction: Built to withstand the demands of daily use in busy environments.
  • Voice Prompt Features: Built-in speaker provides voice prompts to guide users and customers during transactions.

Product Quality and Performance:

Constructed to meet the rigorous demands of fast-paced business environments, the Superlead S220 ensures durability and reliability. Its high-performance scanning technology and advanced connectivity options provide a seamless and efficient operational experience, crucial for maintaining customer satisfaction and operational speed.

Specifications:

  • Communication: GPRS, WiFi 2.4G, optional 4G
  • Display: Supports display of GB2312 standard font, status bar for power and connectivity
  • Keys: 10 function keys and a power/cancel key with shutdown function and prompt tone
  • Additional Features: Large viewing angle photoreceptor, built-in speaker

Purpose of Use:

The S220 is ideal for retail outlets, restaurants, cafes, and any venue that requires a high-performance, reliable POS system. It excels in environments where speed and accuracy are paramount, such as fast food restaurants, coffee shops, and specialty retail stores.

How to Use:

To set up the Superlead S220, simply integrate it into your existing network via WiFi or cellular data, configure it for your specific payment processing needs, and begin facilitating transactions. Regular maintenance includes software updates and routine checks to ensure connectivity and device integrity.

Supported Industries:

This POS system is particularly suitable for the retail and hospitality sectors, where efficient transaction processing is critical to business success. Its wireless capabilities also make it ideal for events and outdoor venues.

Benefits & Compatibility:

  • Increased Transaction Speed: Fast scanning capabilities reduce customer wait times and increase throughput.
  • Enhanced Customer Experience: Reliable and quick service improves overall customer satisfaction.
  • Operational Flexibility: Wireless connectivity allows for easy integration and mobility within the business environment.

Warranty and FAQs:

Comes with a comprehensive manufacturer's warranty that covers technical malfunctions, with extensive support available for troubleshooting and setup.

Delivery Services (UAE):

NEO Digital offers prompt and reliable delivery services across the UAE, ensuring businesses can quickly take advantage of the Superlead S220’s capabilities.

After Sales Support:

Our dedicated support team provides ongoing assistance with any setup or operational challenges, ensuring your business can fully utilize the functionality of the Superlead S220.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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