NEOTECH
Toshiba 4852-E70 SPS 500 FC7336
Toshiba 4852-E70 SPS 500 FC7336
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
The Toshiba 4852-E70 SPS 500 FC7336 is a powerful and versatile point-of-sale (POS) system designed to meet the rigorous demands of modern retail environments. Combining robust processing capabilities with a durable design, this system offers exceptional reliability and performance, making it an ideal choice for retailers looking to optimize operations and improve customer service.
Key Features
- High-Performance Processing: Equipped with a powerful processor to handle complex transactions and multitasking efficiently.
- Durable and Reliable: Built to withstand the challenges of busy retail settings, ensuring continuous operation even under high demand.
- Easy Integration: Compatible with a wide range of peripherals and software, allowing for a customizable setup tailored to specific business needs.
- Compact Design: Features a sleek, space-saving design that fits easily into various retail environments without compromising functionality.
Product Quality and Performance
- Built for Endurance: Engineered with high-quality components that provide stability and longevity, crucial for 24/7 retail operations.
- User-Friendly Interface: Offers an intuitive user experience, simplifying training and day-to-day operations for staff.
Specifications
- Processor: Details specific to the model, optimized for fast and reliable performance.
- Display: High-resolution screen for clear visibility of transaction details and operational commands.
- Connectivity: Includes essential ports for networking and connecting multiple peripherals such as scanners, printers, and card machines.
- Operating System: Supports leading retail software platforms, ensuring seamless operation and integration.
Purpose of Use
Ideal for any retail store, from small boutiques to large supermarkets, where dependable and efficient POS solutions are vital for business success.
How to Use
- Setup: Install the system using the provided guidelines, connect necessary peripherals, and integrate with your existing retail management software.
- Operation: Use the system for daily sales transactions, inventory management, and customer interactions, leveraging its robust capabilities to enhance service delivery.
Supported OS/Application/Industries
- System Compatibility: Designed to work with a variety of retail software systems, making it versatile for different retail operations.
- Industry Suitability: Especially beneficial for grocery stores, apparel outlets, and electronics retailers seeking a robust and efficient POS solution.
Benefits & Compatibility
- Enhanced Operational Efficiency: Streamlines processes and reduces transaction times, improving overall customer experience.
- Scalability: Easily adaptable to growing business needs, supporting additional peripherals and software updates as required.
Warranty and FAQs
- Warranty: Includes a comprehensive manufacturer’s warranty that covers hardware defects and technical support.
- FAQs: NEO Digital’s website features an extensive FAQ section to assist users with common setup issues, maintenance tips, and troubleshooting.
Delivery Services (UAE)
- Fast and Secure Delivery: NEO Digital ensures prompt delivery across the UAE, helping businesses quickly set up and utilize their new POS system.
After Sales Support
- Robust Customer Support: Offers in-depth after-sales service, including installation support, technical assistance, and regular maintenance to ensure the system operates efficiently.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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