NEO Digital
POSIFLEX PS-6216
POSIFLEX PS-6216
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
The POSIFLEX PS-6216 POS Terminal redefines transactional efficiency for retail and hospitality. Durable, fast, and user-friendly—find out more at NEOTECH!
Overview:
The POSIFLEX PS-6216 POS Terminal is designed for businesses seeking superior performance in high-traffic environments. With its robust build and advanced features, this terminal ensures fast, efficient service, making it ideal for any retail or hospitality setting.
Product Description:
Elevate your business operations with the POSIFLEX PS-6216. This high-performance POS terminal features a powerful processor and a 16-inch capacitive touchscreen, providing unmatched speed and responsiveness. Engineered for durability, it stands up to the rigors of daily use, ensuring longevity and reliability.
Key Features:
- Advanced Processing Power: Handles all transactions smoothly with its powerful CPU.
- Large Touchscreen: The 16-inch capacitive display offers excellent visibility and responsive touch for faster service.
- Rugged Design: Built to endure heavy use in commercial settings.
- Energy-Efficient Operation: Reduces power consumption, lowering operating costs.
Product Quality and Performance:
The POSIFLEX PS-6216 is constructed with premium materials to withstand continuous operation in demanding environments. Its reliability and performance are tested rigorously to ensure it meets the needs of busy retail and hospitality businesses.
Specifications:
- Processor: High-speed processor for efficient task management.
- Display: 16-inch capacitive touchscreen for superior user interaction.
- Connectivity: Equipped with USB, serial, and Ethernet ports for comprehensive connectivity.
- OS Compatibility: Compatible with various operating systems, allowing for versatile software solutions.
Purpose of Use:
The POSIFLEX PS-6216 is perfect for retail stores, restaurants, and other service-related industries where speed, reliability, and customer satisfaction are crucial. It enhances transactional efficiency and improves overall customer experience.
How to Use:
Setup is straightforward: connect the POSIFLEX PS-6216 to your business network and peripherals, install your preferred POS software, and it’s ready to enhance your operational capabilities. Maintain its performance with regular updates and routine cleaning.
Supported OS/Application/Industries:
This POS terminal supports a range of operating systems and is versatile enough for various applications, making it suitable for a broad spectrum of business types, particularly in retail and hospitality.
Benefits & Compatibility:
- User-Friendly Interface: Minimizes training time with its intuitive design.
- Seamless Integration: Compatible with most existing systems and software for smooth implementation.
- Cost-Effective: Durable construction and energy efficiency ensure long-term savings.
Warranty and FAQs:
Includes a one-year warranty, with extended customer support available through our FAQ section and direct customer service for troubleshooting and queries.
Packaging/Weight/Dimension:
- Packaging: Secure packaging to ensure the product arrives in perfect condition.
- Weight: Approximately 8 kg, providing stability and robustness.
- Dimensions: 420 mm x 350 mm x 240 mm, compact enough for various settings.
Shop Today & Receive Your Delivery Across the UAE:
Purchase the POSIFLEX PS-6216 today and benefit from our efficient delivery services across the UAE. Enhance your operational efficiency and customer satisfaction with our reliable POS solutions!
Best Price Guarantee:
NEOTECH offers the POSIFLEX PS-6216 at the best prices. If you find a lower price elsewhere, we will match it, ensuring you receive the best possible value.
After Sales Support:
Our commitment to customer satisfaction includes providing exceptional after-sales support to ensure you get the most out of your POSIFLEX PS-6216.
Request for Customer Reviews and Testimonials:
We encourage you to share your experiences with the POSIFLEX PS-6216. Your feedback helps us improve our products and services.
Stock Availability:
Before placing your order, please contact us to confirm the availability of the POSIFLEX PS-6216. We aim to keep our stock levels accurate, but availability can vary. Products are typically ready to ship within 10-15 working days after order confirmation.
Get in Touch:
For additional information about the POSIFLEX PS-6216 or any other inquiries, reach out to our expert team. We are here to provide you with all the support you need.
Disclaimer:
All information regarding the POSIFLEX PS-6216 on NEOTECH's website is for informational purposes only and subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase to ensure accuracy and satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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