NEO Digital
POSIFLEX PS-3516-G2
POSIFLEX PS-3516-G2
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Equip your business with the POSIFLEX PS-3516-G2, a 16-inch POS terminal designed for high-efficiency and durability in demanding environments. Learn how it can transform your retail or hospitality operations at NEOTECH!
Overview:
The POSIFLEX PS-3516-G2 is a robust and versatile POS terminal that combines enhanced processing power with a large 16-inch touchscreen, making it ideal for businesses that require a reliable and high-performance point of sale system. This terminal is perfectly suited for both retail and hospitality environments where speed, accuracy, and reliability are paramount.
Product Description:
This upgraded POS terminal features a powerful processor and ample memory, ensuring smooth operation even during the busiest hours. The 16-inch display provides ample space for interfacing with POS software, enhancing user interaction and improving transaction efficiency. Built to withstand the rigors of heavy usage, the PS-3516-G2 is both durable and reliable, equipped with advanced connectivity options to support a wide range of peripherals.
Key Features:
- 16-Inch Touchscreen Display: Large and responsive, providing an intuitive user interface for employees and enhancing customer engagement.
- Advanced Processor: Delivers superior performance to handle complex transactions and multiple applications simultaneously.
- Robust Build Quality: Designed to endure high traffic use, making it suitable for busy retail stores and restaurants.
- Extensive Connectivity: Includes numerous ports for seamless integration with various devices such as printers, scanners, and cash drawers.
Product Quality and Performance:
The POSIFLEX PS-3516-G2 is constructed with high-quality materials to ensure longevity and consistent performance. Its thermal management system keeps the terminal cool, promoting stability and extending the lifespan of the device. With its powerful components and optimized software compatibility, this POS terminal guarantees quick responses and minimal downtime.
Specifications:
- Processor: High-speed CPU optimized for the demands of POS environments.
- Memory: Sufficient RAM and storage to efficiently run POS and back-office applications.
- Display: 16-inch LED-backlit touchscreen with high resolution for clear visibility.
- Operating System Compatibility: Supports various operating systems to provide flexibility in software deployment.
Purpose of Use:
The PS-3516-G2 is perfect for high-volume retail shops, bustling restaurants, and any setting where a fast and efficient POS terminal is critical. It enhances workflow, simplifies transactions, and supports comprehensive POS functionalities to streamline operations.
How to Use:
Setup is straightforward—connect the PS-3516-G2 to your network and peripherals, install your preferred POS software, and configure the system to your operational needs. The easy-to-navigate interface allows staff to quickly adapt, reducing training time and enhancing customer service.
Supported OS/Application/Industries:
Thanks to its versatile design, the PS-3516-G2 supports a range of operating systems and is ideal for various applications in retail, hospitality, and service industries.
Benefits & Compatibility:
- Enhanced Transaction Efficiency: Quick processing speeds and an intuitive interface ensure rapid customer transactions.
- Increased Reliability: The terminal’s sturdy build is designed to withstand continuous use, ensuring long-term reliability.
- Scalable Connectivity: Flexible options to connect with existing systems and future expansions as business needs evolve.
Warranty and FAQs:
Comes with a standard one-year warranty, with options for extended coverage. A comprehensive FAQ section and responsive customer support are provided to assist with any questions or technical issues.
Packaging/Weight/Dimension:
- Packaging: Securely packaged to ensure protection during transit.
- Weight: Designed to be robust yet manageable for easy installation.
- Dimensions: Compact enough to fit on most counters without taking up excessive space.
Shop Today & Receive Your Delivery Across the UAE:
Order the POSIFLEX PS-3516-G2 from NEOTECH and benefit from our reliable delivery services across the UAE. Upgrade your business with a top-tier POS terminal designed for the modern marketplace!
Best Price Guarantee:
NEOTECH offers the POSIFLEX PS-3516-G2 at competitive prices, with a price match guarantee to ensure you receive the best value for your investment.
After Sales Support:
Our commitment to customer satisfaction includes offering excellent after-sales support to help with any technical or operational challenges, ensuring your POS system continues to function efficiently.
Request for Customer Reviews and Testimonials:
We value your feedback on the POSIFLEX PS-3516-G2 to help us continue to improve our products and services. Your insights are crucial to our product development and customer service efforts.
Stock Availability:
Please contact us to verify the availability of the POSIFLEX PS-3516-G2 before placing your order. We strive to maintain accurate stock levels and ensure timely delivery.
Get in Touch:
For more information about the POSIFLEX PS-3516-G2 or other inquiries, please contact our expert team. We are dedicated to providing comprehensive support and service.
Disclaimer:
All information about the POSIFLEX PS-3516-G2 on NEOTECH's website is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase to ensure accuracy and satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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