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NEO Digital

OPTICON M-11

OPTICON M-11

Regular price Dhs. 1,778.29 AED
Regular price Dhs. 2,048.00 AED Sale price Dhs. 1,778.29 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

The Opticon M-11 barcode scanner delivers top performance for retail and hospitality. With omni-directional scanning, this device ensures rapid, accurate data capture. Perfect for fast-paced environments, enhancing customer service and operational efficiency."
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Overview

The Opticon M-11 is a compact, omni-directional barcode scanner that offers a powerful scanning solution for retail, hospitality, and event venues. Designed to streamline operations, this scanner can read barcodes from virtually any angle, making it an ideal choice for fast-paced point-of-sale environments.

Product Description

The Opticon M-11 features advanced imaging technology to capture 1D and 2D barcodes quickly and accurately, reducing the need for precise item positioning. Its sleek, modern design fits seamlessly into any checkout area, while its robust construction ensures durability for continuous use. Whether integrated into a kiosk or used as a standalone scanner at a cashier station, the M-11 enhances the efficiency of your transaction processes.

Key Features

  • Omni-Directional Scanning: Captures barcodes from any angle, facilitating fast and intuitive scanning.
  • High-Speed Imaging: Utilizes a CMOS sensor to scan at impressive speeds, crucial for high-traffic retail settings.
  • Versatile Functionality: Supports all major barcode types, including QR codes and digital barcodes from smartphone screens.
  • Compact Design: Its small footprint allows for easy integration into various environments without consuming valuable counter space.
  • Plug and Play: Simple installation with USB connectivity for immediate integration with most point-of-sale systems.

Product Quality and Performance

Constructed with high-quality materials, the Opticon M-11 is built to withstand the rigors of daily use in busy retail and hospitality environments. It's tested rigorously to ensure reliability and durability, providing businesses with a dependable scanning solution that maintains accuracy and speed over time.

Specifications

  • Scanning Element: CMOS sensor
  • Interface: USB for easy integration
  • Physical Dimensions: 70 mm x 70 mm x 50 mm
  • Weight: Approximately 120 grams
  • Power Requirements: Powered via USB, no external power supply needed
  • Operational Light Levels: Works effectively in bright to dim lighting conditions

Purpose of Use

Ideal for retail stores, supermarkets, airports, and hotels, the Opticon M-11 helps staff execute fast and error-free transactions. It's also suitable for event management, enabling quick ticket verification and attendee processing.

How to Use

Connect the Opticon M-11 to your point-of-sale system using the USB interface. Position the scanner on the counter, or mount it according to your operational needs. Once connected, it's ready to scan without requiring further configuration, offering a straightforward, effective scanning solution.

Supported OS/Application/Industries

This scanner is compatible with all major operating systems, including Windows, macOS, and Linux, ensuring seamless operation within most existing POS systems. It’s widely applicable in retail, hospitality, and any industry requiring efficient, high-volume scanning.

Benefits & Compatibility

  • Efficient Checkout: Speeds up the checkout process, reducing customer wait times.
  • Accuracy: Minimizes errors in pricing and inventory management, enhancing overall business operations.
  • User-Friendly: Easy for staff to operate without extensive training, regardless of technical proficiency.

Warranty and FAQs

Includes a standard manufacturer’s warranty for two years, covering defects in materials and workmanship. Visit our FAQ section for troubleshooting tips and best usage practices.

Packaging/Weight/Dimension

  • Package Contents: Opticon M-11 scanner, USB cable, user manual, and mounting accessories.
  • Weight: 120 grams
  • Dimensions: Compact size allows for easy placement on counters and small spaces.

Shop Today & Receive Your Delivery Fast!

Order your Opticon M-11 today to take advantage of our quick and reliable shipping services, ensuring your business doesn't miss a beat.

Best Price Guarantee

We offer the Opticon M-11 at competitive prices, ensuring you receive the best value for your investment.

After Sales Support

Our dedicated customer support team is available to assist with any inquiries or issues, ensuring you maximize the utility of your Opticon M-11.

Request for Customer Reviews and Testimonials

We value customer feedback and encourage you to share your experience with the Opticon M-11 to help us continue improving our products and service.

Stock Availability

Please contact us to confirm the availability of the Opticon M-11 before placing your order, as inventory levels can vary.

Get in Touch

For more information about the Opticon M-11 or any other inquiries, please contact our customer service team. We are here to provide detailed product insights and assist with your needs.

Disclaimer

All content provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase.

 

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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