NEO Digital
CUSTOM TG2460HIII
CUSTOM TG2460HIII
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Maximize your operational efficiency with the CUSTOM TG2460HIII, designed for high-volume printing in challenging environments. This durable thermal receipt printer offers fast, reliable performance ideal for retail, hospitality, and healthcare settings." (255 Characters)
Overview
The CUSTOM TG2460HIII thermal receipt printer is built to deliver exceptional reliability and performance in high-traffic areas. It’s perfect for businesses that need a dependable printer capable of handling a continuous flow of printing tasks without sacrificing speed or quality.
Product Description
Featuring advanced thermal printing technology, the CUSTOM TG2460HIII ensures quick and clear printing of receipts, tickets, and coupons. It is designed with a robust mechanism that can endure the rigors of daily use in busy environments. This printer offers versatile connectivity options, including USB and Ethernet, and it supports a wide range of media types, making it a flexible solution for various business needs.
Key Features
- High-Speed Printing: Capable of outputting receipts at up to 250 mm/sec, reducing customer wait times.
- Durable Construction: Engineered to withstand heavy use in commercial settings.
- Versatile Media Handling: Accommodates multiple widths of thermal paper, enhancing its utility across different applications.
- Easy Integration: Comes with USB and Ethernet connectivity for simple setup and compatibility with most POS systems.
- Compact Design: Its small footprint allows for installation in tight spaces, ideal for crowded counters.
Product Quality and Performance
The CUSTOM TG2460HIII is manufactured with premium materials and tested extensively to ensure it meets high standards of durability and functionality. It operates efficiently under various environmental conditions, providing consistent performance that businesses can rely on.
Specifications
- Printing Method: Direct Thermal
- Print Speed: Up to 250 mm/sec
- Print Width: Up to 60 mm
- Connectivity: USB, Ethernet
- Media Compatibility: Supports thermal paper rolls from 58 mm to 82.5 mm in width
Purpose of Use
This printer is ideal for applications requiring fast service and high print volumes, such as checkout counters in retail stores, ticketing counters in theaters and transportation hubs, and administrative areas in healthcare facilities. Its quick print speeds and reliable output help streamline operations and improve customer satisfaction.
How to Use
Set up the CUSTOM TG2460HIII by connecting it to your network or computer using the included USB or Ethernet cables, load the thermal paper, and configure the settings through its intuitive control panel. The printer is designed for plug-and-play installation, making it easy to start printing right away.
Supported Environments
The TG2460HIII excels in environments where efficiency and reliability are critical. It’s particularly well-suited for places with high foot traffic and continuous printing needs, such as busy retail shops, bustling restaurants, and active medical clinics.
Benefits & Compatibility
- Enhanced Efficiency: Rapid print speeds minimize line buildups and wait times.
- High Reliability: Sturdy design and proven thermal technology ensure long-lasting performance.
- Adaptability: Compatible with a variety of POS systems and software, providing flexibility in setup and use.
Warranty and FAQs
Comes with a comprehensive warranty that covers parts and labor for a specified period, with an extensive FAQ section available to address operational questions and provide troubleshooting assistance.
Packaging/Weight/Dimension
- Package Contents: CUSTOM TG2460HIII printer, power adapter, USB cable, user manual.
- Weight: Designed to be lightweight yet stable during operation.
- Dimensions: Its compact size ensures it fits comfortably on any counter space without occupying excessive room.
Shop Today & Receive Your Delivery Fast!
Order your CUSTOM TG2460HIII today to take advantage of our efficient delivery services, ensuring you get your printer up and running quickly.
Best Price Guarantee
We offer the CUSTOM TG2460HIII at competitive prices, ensuring you receive excellent value for a high-quality thermal receipt printer.
After Sales Support
Our dedicated support team is ready to assist with any setup or operational questions, helping you make the most of your printer’s capabilities.
Request for Customer Reviews and Testimonials
We encourage users to share their experiences with the CUSTOM TG2460HIII to help us continue to improve our products and assist other customers in their selection process.
Stock Availability
Before placing your order, please contact us to confirm the availability of the CUSTOM TG2460HIII. Products are typically ready for dispatch within 10-15 working days after order confirmation.
Get in Touch
For more information about the CUSTOM TG2460HIII Thermal Receipt Printer or other inquiries, please contact our customer service team. We are here to provide detailed product insights and exceptional support.
Disclaimer
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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