NEOTECH
HUAEN - 220V Bill Counter Currency Cash Counting machine with LED mix value countinga
HUAEN - 220V Bill Counter Currency Cash Counting machine with LED mix value countinga
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview:
The HUAEN 220V Bill Counter Currency Cash Counting Machine with LED Display is a high-performance device engineered to provide precise and efficient cash counting with advanced mix value counting capabilities. Perfect for businesses, retail environments, and financial institutions, this machine combines cutting-edge technology with a user-friendly interface. Its robust features and durable construction make it an essential tool for enhancing cash handling efficiency and accuracy.
Key Features:
- Mix Value Counting: Accurately counts and calculates the total value of mixed-denomination banknotes, streamlining cash management.
- LED Display: Features a bright and clear LED display that provides easy-to-read counting results and operational information.
- Advanced Detection Technology: Equipped with UV (ultraviolet), MG (magnetic), IR (infrared), and DD (dimension) detection methods to identify counterfeit and suspicious bills, enhancing security.
- High-Speed Counting: Capable of counting up to 1,000 notes per minute, ensuring quick and efficient cash processing.
- Batch and Add Functions: Includes batch counting and add functions, allowing for flexible cash management and streamlined operations.
- Error Detection: Automatically detects and alerts users to common errors such as double notes, half notes, and chain notes.
- User-Friendly Interface: Features an intuitive interface with easy-to-navigate menus, making it simple to operate.
- Durable Construction: Built with high-quality materials to withstand the rigors of daily use in busy environments.
- Eco-Friendly Design: Constructed with sustainable materials, reflecting HUAEN’s commitment to environmental responsibility.
Product Quality and Performance:
The HUAEN 220V Bill Counter is known for its superior quality and performance in cash handling. Designed to meet high industry standards, it provides consistent and reliable counting results. Users frequently commend its accuracy, ease of use, and durability, making it a trusted choice for enhancing cash handling efficiency.
Specifications:
- Dimensions: 290 x 240 x 220 mm
- Weight: 6.5 kg
- Counting Speed: 1,000 notes per minute
- Hopper Capacity: 300 notes
- Stacker Capacity: 200 notes
- Detection Methods: UV, MG, IR, DD
- Display: LED
- Power Supply: AC 220V ± 10%, 50/60Hz
- Material Composition: Durable and sustainable plastics
Purpose of Use:
Ideal for businesses, retail environments, and financial institutions, this bill counter addresses the need for quick and reliable currency counting and counterfeit detection. Its advanced technology and user-friendly design make it suitable for use in various professional settings, enhancing both security and operational efficiency.
How to Use:
- Setup: Place the machine on a stable surface and connect it to a power source.
- Operation: Load the banknotes into the hopper. Select the desired counting mode and detection settings. Start the counting process by pressing the appropriate button. The machine will display the counting results on the LED screen.
- Maintenance: Regularly clean the sensors and internal components with a soft, dry cloth to maintain optimal performance. Ensure the machine is free from dust and debris.
Supported Applications/Industries:
- Applications: Cash counting, counterfeit detection, batch counting, cash management
- Industries: Businesses, retail, banks, financial institutions, casinos
Benefits & Compatibility:
- Mix Value Counting: Provides precise value counting for mixed denominations, improving cash management.
- Advanced Detection: Utilizes UV, MG, IR, and DD methods to identify counterfeit banknotes, enhancing security.
- User-Friendly Design: Features an intuitive interface and bright LED display for easy operation.
- High-Speed Counting: Ensures quick and efficient counting of banknotes, improving productivity.
- Durable and Reliable: Built to withstand daily use in demanding environments, ensuring long-term reliability.
Warranty and FAQs:
- Warranty: One-year comprehensive coverage.
- FAQs: For common questions, refer to the product services page. Contact our sales representative for further assistance.
Delivery Services (UAE):
We offer reliable and timely delivery services throughout the UAE, covering major cities and emirates. Our commitment to swift and secure delivery ensures your product arrives in perfect condition.
After Sales Support:
Customer satisfaction is our priority. We provide exceptional after-sales support to address any issues and ensure a seamless user experience.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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