NEO Digital
UniFi G4 Bullet
UniFi G4 Bullet
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Secure your premises with the UniFi G4 Bullet Camera, featuring 4K resolution and enhanced night vision. Ideal for outdoor surveillance, available at NEOTECH.
Overview
The UniFi G4 Bullet Camera is a powerful surveillance tool designed for high-definition security monitoring. With its 4K video resolution and advanced night vision capabilities, this camera is perfect for outdoor environments where clear and detailed footage is crucial.
Product Description
The UniFi G4 Bullet delivers exceptional video clarity with its 4K resolution, capturing every detail with precision. It is equipped with IR LEDs for superior night vision, ensuring reliable performance around the clock. The camera's weather-resistant design allows it to withstand various environmental conditions, making it ideal for outdoor installation. Integrated with the UniFi Protect software, the G4 Bullet provides comprehensive management features, including motion detection alerts and customizable surveillance zones.
Key Features
- 4K Video Resolution: Captures ultra-high-definition video for detailed footage.
- Enhanced Night Vision: Features powerful IR LEDs that provide clear video up to 25 meters in complete darkness.
- Weather-resistant: Built to endure outdoor conditions with an IPX4 weatherproof rating.
- UniFi Protect Integration: Fully compatible with UniFi Protect for advanced recording and monitoring.
- Power over Ethernet (PoE): Simplifies installation by using a single cable for both power and data.
Product Quality and Performance
Manufactured to meet rigorous standards, the UniFi G4 Bullet is built for durability and long-term performance. Its robust construction ensures it operates effectively under challenging weather conditions, providing consistent and reliable surveillance.
Specifications
- Resolution: 4K Ultra HD (3840x2160) at 24 frames per second.
- Lens: Wide-angle lens with an 80° field of view.
- Night Vision: IR LEDs with an effective range of 25 meters.
- Connectivity: 802.3af PoE compliant for easy deployment.
- Housing: High-grade plastic casing with IPX4 water resistance.
Purpose of Use
This camera is suitable for monitoring large outdoor areas such as parking lots, public spaces, and commercial properties where high-quality video surveillance is necessary to enhance security and monitor activities.
How to Use
Mount the UniFi G4 Bullet Camera on a wall or pole in the desired surveillance area. Connect the camera to a PoE switch to provide both power and data connection. Configure and manage the camera using UniFi Protect software, accessible via web browser or mobile app, to set up motion alerts, recording schedules, and review archived footage.
Supported Industries
The UniFi G4 Bullet is ideal for industries such as retail, manufacturing, education, and government facilities that require robust outdoor surveillance systems to secure their premises and ensure operational safety.
Benefits & Compatibility
- High-Resolution Recording: Ensures that all video footage is clear and detailed, suitable for security analysis and evidence gathering.
- Easy Installation and Management: PoE technology and UniFi Protect integration simplify setup and ongoing management.
- Scalable System: Can be expanded with additional UniFi cameras and integrated into a larger networked security system.
- Reliable Operation: Designed to perform in outdoor environments, providing dependable surveillance regardless of weather conditions.
Warranty and FAQs
Comes with a comprehensive warranty covering defects in materials and workmanship, supported by a detailed FAQ section to help users with setup and maintenance.
Packaging/Weight/Dimension
Includes the camera, mounting hardware, and quick start guide. Packaging ensures the safety of the product during shipping and facilitates easy installation upon arrival.
Shop Today & Receive Your Delivery Across the UAE!
Order your UniFi G4 Bullet Camera from NEOTECH and enjoy fast, reliable delivery services, ensuring your surveillance system is enhanced without delay.
Best Price Guarantee
NEOTECH offers the UniFi G4 Bullet Camera at competitive prices, ensuring you get excellent value for your investment in top-tier surveillance technology.
After Sales Support
Our dedicated support team is available to assist with any technical inquiries or issues, helping you to fully utilize the capabilities of your new camera.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the UniFi G4 Bullet Camera to help others make informed decisions and aid in our continuous product improvement.
Stock Availability
Please contact us directly to verify the current availability of the UniFi G4 Bullet Camera. We strive to maintain accurate stock levels to meet your needs promptly.
Get in Touch
For more detailed information or assistance with your purchase of the UniFi G4 Bullet Camera, contact our support team. We are committed to providing personalized assistance tailored to your security needs.
Disclaimer
All information provided is for general informational purposes only and may change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Prices and availability are subject to change; please confirm all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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