NEO Digital
UniFi G5 Turret Ultra
UniFi G5 Turret Ultra
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your security with the UniFi G5 Turret Ultra Camera, offering 4K HDR clarity, AI analytics, and robust construction for both indoor and outdoor use. Secure your property with NEOTECH.
Overview
The UniFi G5 Turret Ultra Camera is a premium surveillance solution, crafted to deliver unparalleled video quality and smart security features. This camera is ideal for environments where detailed imaging and extensive coverage are crucial, thanks to its 4K HDR capabilities and intelligent detection systems.
Product Description
This state-of-the-art turret camera provides exceptional high-definition surveillance with a 4K HDR video resolution that ensures vivid detail and color accuracy across various lighting conditions. Integrated AI technology enhances its functionality, enabling precise object recognition and movement tracking to improve security response and monitoring efficiency. Its compact design allows for discreet installation while maintaining a wide field of vision, and its weatherproof casing ensures durability in all environmental conditions.
Key Features
- 4K HDR Video: Delivers enhanced image quality with greater detail and color depth, even in varied lighting.
- AI-Powered Surveillance: Features smart detection capabilities for humans, vehicles, and other objects.
- Wide Angle Lens: Offers a comprehensive view with a 100-degree horizontal field of vision.
- Weatherproof Housing: IP67 rating ensures performance in any weather conditions, making it suitable for both indoor and outdoor use.
- UniFi Protect Integration: Seamlessly integrates with the UniFi Protect platform for easy access and management.
Product Quality and Performance
The UniFi G5 Turret Ultra Camera is engineered with high-quality materials designed to withstand harsh environments and provide reliable surveillance. Its advanced optics and processing power ensure smooth video capture and real-time analytics, essential for critical monitoring and security tasks.
Specifications
- Resolution: 4K (3840x2160) at 30 frames per second.
- Field of View: 100 degrees horizontal.
- Night Vision: Equipped with IR LEDs for clear night-time footage up to 30 meters.
- Connectivity: 802.3at PoE+ enabled for efficient power and data transmission.
- Enclosure: Durable, vandal-resistant IP67-rated casing.
Purpose of Use
Designed for users who need high-level surveillance capabilities, the UniFi G5 Turret Ultra is perfect for:
- Commercial Properties: Monitoring shopping centers, parking lots, and large outdoor areas.
- Residential Security: Enhancing safety in gated communities and private estates.
- Public Safety: Deploying in city surveillance systems to monitor public spaces effectively.
- Industrial Monitoring: Observing manufacturing processes and ensuring perimeter security.
How to Use
To install the UniFi G5 Turret Ultra Camera:
- Select an optimal mounting location that covers the desired area.
- Secure the camera using the included mounting hardware.
- Connect the camera to a PoE+ switch to provide power and enable data transmission.
- Configure and manage the camera through the UniFi Protect app or software to set up smart detection settings and review surveillance footage.
Supported Industries
This camera is ideal for sectors requiring robust, high-definition surveillance, including retail, real estate, education, healthcare, and government.
Benefits & Compatibility
- Enhanced Clarity: 4K HDR imaging provides superior video quality for detailed monitoring.
- Intelligent Analytics: AI capabilities offer efficient monitoring and reduce false alarms.
- Durable Design: Weatherproof and vandal-resistant features ensure long-lasting performance.
- Unified System Management: Easily managed alongside other UniFi devices within the UniFi Protect ecosystem.
Warranty and FAQs
Includes a comprehensive warranty covering defects and performance issues, with an extensive FAQ section available for support and troubleshooting.
Packaging/Weight/Dimension
The package includes the UniFi G5 Turret Ultra Camera, mounting brackets, screws, and an installation guide, ensuring that all necessary components are provided for immediate setup.
Shop Today & Receive Your Delivery Across the UAE!
Order the UniFi G5 Turret Ultra Camera from NEOTECH and benefit from our reliable delivery services, enhancing your security setup swiftly and effectively.
Best Price Guarantee
NEOTECH offers the UniFi G5 Turret Ultra Camera at competitive prices, ensuring you get exceptional value for your investment in cutting-edge surveillance technology.
After Sales Support
Our expert support team is available to assist with installation, configuration, or any operational queries, helping you to fully utilize the capabilities of your new camera.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the UniFi G5 Turret Ultra Camera to help others make informed decisions and to assist us in continuously improving our products and services.
Stock Availability
Please contact us directly to check the current availability of the UniFi G5 Turret Ultra Camera. We strive to maintain accurate stock levels to meet your needs efficiently.
Get in Touch
For more detailed information or assistance with your purchase of the UniFi G5 Turret Ultra Camera, contact our support team. We are committed to providing personalized assistance tailored to your security needs.
Disclaimer
All information provided is for general informational purposes only and may change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Prices and availability are subject to change; please confirm all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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