NEO Digital
LENOVO IDEAPAD FLEX 5 14IAU7 Laptop - 12th Gen i5-1235U, 16GB, 512GB SSD, 14" WUXGA Touch X360
LENOVO IDEAPAD FLEX 5 14IAU7 Laptop - 12th Gen i5-1235U, 16GB, 512GB SSD, 14" WUXGA Touch X360
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Maximize productivity and creativity with the Lenovo IdeaPad Flex 5 14IAU7, equipped with a 12th Gen i5 processor, 16GB RAM, 512GB SSD, and a 14" WUXGA touchscreen. Perfect for professionals and creatives alike.
Overview
The Lenovo IdeaPad Flex 5 14IAU7 is a versatile 2-in-1 laptop designed for users who need both power and flexibility. Powered by a 12th Generation Intel Core i5-1235U processor and enhanced with 16GB of RAM and a 512GB SSD, this device is ideal for multitasking and handling demanding applications. The 14-inch WUXGA touchscreen offers high-resolution visuals and can be used in laptop, tent, stand, or tablet modes, catering to all your productivity and entertainment needs.
Product Description
The IdeaPad Flex 5 features a robust and sleek design, making it suitable for both the office and mobile use. The 12th Gen Intel i5-1235U processor ensures efficient performance across multiple applications, while the 16GB of RAM supports seamless multitasking. The 512GB SSD provides ample storage with fast data access speeds. The convertible design and 14-inch WUXGA (1920x1200) touchscreen offer enhanced functionality and interactivity, making it perfect for presentations, creative projects, and media consumption.
Key Features
- Processor: Intel Core i5-1235U for robust performance.
- Memory: 16GB RAM for smooth multitasking.
- Storage: 512GB SSD for rapid file access and ample storage.
- Display: 14-inch WUXGA (1920x1200) touchscreen, supporting multiple modes.
- Design: Sleek, lightweight, and versatile with 360-degree hinge.
- Connectivity: Comprehensive connectivity options, including USB-C, HDMI, and Wi-Fi 6.
Product Quality and Performance
The Lenovo IdeaPad Flex 5 is built to high standards, featuring a durable hinge and a sturdy chassis. It is designed to handle everyday wear and tear, making it suitable for both travel and home use. The device operates quietly and stays cool under load, ensuring comfortable and prolonged usage.
Specifications
- CPU: 12th Gen Intel Core i5-1235U
- RAM: 16GB DDR4
- Storage: 512GB PCIe SSD
- Graphics: Integrated Intel Iris Xe Graphics
- Display: 14-inch WUXGA Touchscreen
- Operating System: Windows 11 Home
- Battery Life: Long-lasting battery with quick charge technology
- Weight: Portable design for easy mobility
Purpose of Use
- Professional Use: Excellent for business applications, remote work, and virtual meetings.
- Creative Work: Ideal for graphic design, photo editing, and writing.
- Educational Use: Suitable for students for research, note-taking, and online classes.
How to Use
- Setup: Simple setup with pre-installed Windows 11, ready to use out of the box.
- Daily Operations: Use in various modes depending on the task—laptop mode for typing, tent mode for presentations, or tablet mode for reading and browsing.
- Maintenance: Keep the software updated and clean the touchscreen regularly to maintain responsiveness and clarity.
Supported Applications
Capable of running a wide array of software, from Microsoft Office Suite to Adobe Creative Cloud, thanks to its powerful processor and ample RAM.
Benefits & Compatibility
This laptop offers exceptional versatility with its 2-in-1 design, powerful internals, and responsive touchscreen, making it a great tool for anyone who values flexibility in their computing devices.
Warranty and FAQs
Includes Lenovo’s standard warranty covering technical defects and software issues, providing peace of mind for your investment.
Packaging/Weight/Dimension
Carefully packaged to ensure safe delivery. Its lightweight and compact design make it an excellent choice for users on the go.
Shop Today & Receive Your Delivery!
Order the Lenovo IdeaPad Flex 5 today for a seamless blend of functionality and performance. Check our website for shipping details and availability.
Best Price Guarantee
Competitive pricing assured. Find a lower price elsewhere, and we'll match it.
After Sales Support
Dedicated support available to help with any queries or issues you might encounter, ensuring a smooth experience with your new laptop.
Request for Customer Reviews and Testimonials
We encourage you to share your experience with the IdeaPad Flex 5 to assist others in making informed purchasing decisions.
Stock Availability
Check our website or contact our sales department for the most up-to-date information on availability and to ensure prompt delivery of your device.
Get in Touch
For detailed information or specific inquiries about the Lenovo IdeaPad Flex 5 14IAU7, please don't hesitate to contact our customer service team for personalized assistance.
Disclaimer
All product specifications and availability are subject to change without notice. Confirm details with our sales team before making your purchase to ensure satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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