NEO Digital
Lenovo V14 G2 ITL Laptop - 11th Gen i5-1135G7, 8GB, 256GB SSD, 14" FHD
Lenovo V14 G2 ITL Laptop - 11th Gen i5-1135G7, 8GB, 256GB SSD, 14" FHD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Optimize your productivity with the Lenovo V14 G2 ITL Laptop, featuring an 11th Gen Intel Core i5-1135G7, 8GB RAM, and a 256GB SSD. Perfect for professionals and students needing reliable performance in a 14-inch FHD display.
Overview
The Lenovo V14 G2 ITL is designed for professionals and students who need a reliable and efficient computing solution. This laptop combines high performance with portability, making it ideal for both office and remote work.
Product Description
The Lenovo V14 G2 ITL is powered by an 11th Generation Intel Core i5-1135G7 processor, ensuring efficient performance for multitasking and demanding applications. It features 8GB of RAM which facilitates smooth operation and a 256GB SSD for quick data access and storage. The 14-inch Full HD display delivers sharp, clear visuals, enhancing your productivity and multimedia experience. With its sleek design and light weight, this laptop is easy to carry around, making it a great choice for on-the-go users.
Key Features
- Processor: 11th Gen Intel Core i5-1135G7, perfect for high-efficiency multitasking.
- Memory and Storage: 8GB RAM and 256GB SSD for fast boot-up and ample storage.
- Display: 14-inch FHD (1920x1080) screen provides clear and vibrant visuals.
- Design: Slim and lightweight design enhances portability.
- Connectivity: Multiple ports including HDMI, USB, and more for easy connectivity.
Specifications
- CPU: Intel Core i5-1135G7
- RAM: 8GB
- Storage: 256GB SSD
- Graphics Card: Integrated Intel Iris Xe Graphics
- Display: 14-inch FHD (1920x1080)
- Operating System: Windows 10 Pro (free upgrade to Windows 11 Pro)
- Ports: HDMI, USB 3.2 Gen 1, USB 2.0, Headphone/Microphone combo jack
- Network: Wi-Fi 5, Bluetooth 5.0
- Battery Life: Up to 6 hours
- Weight: Approximately 1.6 kg
Product Quality and Performance
The V14 G2 ITL is built to Lenovo's rigorous quality standards, offering durability and reliability. It's designed to handle everyday business tasks efficiently, with a battery life that supports several hours of continuous use.
Purpose of Use
- Business Use: Ideal for business professionals who need a dependable laptop for everyday tasks.
- Educational Use: Suitable for students who require a sturdy laptop for studying and online classes.
- Home Use: Perfect for everyday browsing, streaming, and light gaming.
How to Set Up
- Unbox and Connect: Safely remove the laptop from its packaging and connect it to a power source.
- Initial Setup: Power on and follow on-screen instructions to set up Windows, including Wi-Fi connection and user accounts.
- Software Installation: Install essential software and security updates.
- Customization: Customize settings and preferences to optimize the user experience.
Benefits & Compatibility
- Streamlined Workflow: Quick processing and ample storage streamline your workflow.
- Portability: Easy to carry, allowing for a flexible work location.
Warranty and FAQs
Lenovo offers a standard one-year warranty with options for extended protection. Check FAQs on Lenovo's official website for quick troubleshooting tips.
Price and Availability
Please visit Lenovo's website or check with authorized retailers for the most current pricing and stock availability.
After Sales Support
Lenovo provides comprehensive support options including technical assistance, warranty claims, and customer service through various channels.
Request for Customer Reviews and Testimonials
Your feedback is important. Please share your experience with the Lenovo V14 G2 ITL to help others make informed decisions.
Disclaimer
Product specifications and availability are subject to change without notice. Confirm all details with official Lenovo resources or authorized dealers before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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