NEO Digital
LENOVO THINKPAD X1 CARBON Gen 11 Laptop - 13th Gen i7-1355U, 16GB, 512GB SSD, 14" WUXGA Touch
LENOVO THINKPAD X1 CARBON Gen 11 Laptop - 13th Gen i7-1355U, 16GB, 512GB SSD, 14" WUXGA Touch
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your productivity with the Lenovo ThinkPad X1 Carbon Gen 11, powered by a 13th Gen Intel i7 processor, 16GB RAM, 512GB SSD, and a responsive 14-inch WUXGA touchscreen. Designed for elite professionals.
Overview:
The Lenovo ThinkPad X1 Carbon Gen 11 is a high-performance ultrabook tailored for professionals who demand top-tier performance and portability. This model, equipped with a 13th Generation Intel Core i7-1355U processor, is perfect for handling demanding applications on the go.
Product Description:
The ThinkPad X1 Carbon Gen 11 redefines professional laptops with its ultra-lightweight design and powerful internals. It features a 13th Gen Intel Core i7-1355U processor paired with 16GB of RAM, making multitasking effortless and efficient. The 512GB SSD offers ample storage and quick boot times, while the 14-inch WUXGA (1920x1200) touchscreen provides vivid and sharp visuals with the convenience of touch interaction. This laptop is engineered with durability in mind, featuring a carbon fiber and magnesium chassis that meets rigorous MIL-SPEC standards.
Key Features:
- 13th Gen Intel Core i7-1355U Processor: High efficiency and processing power for complex tasks.
- 16GB RAM: Ensures smooth multitasking and seamless software performance.
- 512GB SSD: Provides robust storage with rapid data access speeds.
- 14-inch WUXGA Touchscreen: Offers crisp resolution and touch functionality for enhanced interaction.
- Lightweight Build: Crafted with carbon fiber, providing durability while maintaining a light frame.
- Comprehensive Security: Includes features such as a fingerprint reader, facial recognition, and ThinkShutter for privacy.
- Connectivity Options: Equipped with Wi-Fi 6E, Bluetooth 5.2, and multiple Thunderbolt 4 ports.
Product Quality and Performance:
The X1 Carbon Gen 11 is designed for peak performance in corporate environments. It supports intense computing tasks with ease, thanks to its advanced cooling system that keeps the system running efficiently without overheating. Its battery life is optimized for long-lasting performance, ideal for business travel and extended work sessions away from power outlets.
Specifications:
- CPU: Intel Core i7-1355U
- GPU: Integrated Intel Iris Xe Graphics
- Display: 14" WUXGA (1920x1200), anti-glare, touchscreen
- Memory: 16GB DDR5 RAM
- Storage: 512GB PCIe NVMe SSD
- Ports: 2 x USB-C Thunderbolt 4, 2 x USB-A 3.2 Gen 1, HDMI 2.0b, Nano-SIM slot, 3.5mm audio jack
- Connectivity: Wi-Fi 6E, Bluetooth 5.2
- Battery Life: Up to 18 hours
- Weight: Approximately 1.13 kg (2.49 lbs)
- Dimensions: 315.6 x 222.5 x 15.36 mm
Purpose of Use:
This laptop is ideal for C-suite executives, software developers, and professionals in creative industries who require a blend of high performance, mobility, and security for handling sensitive tasks and data.
How to Use:
Leverage the X1 Carbon for presentations, financial modeling, software development, and remote conferencing. Its touchscreen and high-resolution display enhance productivity, especially when reviewing detailed content or engaging in creative tasks.
Supported OS/Application:
Comes pre-installed with Windows 11 Pro, offering advanced security features, enterprise management tools, and compatibility with a wide range of professional applications.
Benefits & Compatibility:
The X1 Carbon Gen 11 is built to work seamlessly in complex IT environments, supporting various business applications and security protocols essential for enterprise use.
Warranty and FAQs:
Usually comes with a standard one-year Lenovo warranty, which can be extended with Lenovo Premier Support for comprehensive coverage and dedicated service.
Shop Today & Receive Your Delivery:
Available for purchase through Lenovo’s official website or authorized dealers. Check for special business offers or bulk purchase discounts if applicable.
Best Price Guarantee:
Shop around to find the best deals, and check Lenovo's price match policy to ensure you're getting the best possible price.
After Sales Support:
Lenovo offers extensive support with a global network of service centers and a comprehensive online support portal.
Request for Customer Reviews and Testimonials:
If you own the ThinkPad X1 Carbon Gen 11, sharing your experience can help guide others in their purchasing decisions and provide valuable feedback to the manufacturer.
Stock Availability:
Ensure to check the availability as new releases might be in high demand. Pre-order options may be available for the latest models.
Get in Touch:
For detailed information or assistance, contact Lenovo support or an authorized reseller for personalized advice and configuration options.
Disclaimer:
Specifications and features may vary based on the model and region. Verify all details and available configurations with your seller before making a purchase to ensure the product meets your specific requirements.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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