NEO Digital
LENOVO ALL IN ONE IDEACENTRE 3 - 10th Gen i5-10400T, 4GB, 1TB SSD, 21.5" FHD
LENOVO ALL IN ONE IDEACENTRE 3 - 10th Gen i5-10400T, 4GB, 1TB SSD, 21.5" FHD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Maximize your workspace with the Lenovo IdeaCentre 3 AIO, featuring a 10th Gen Intel i5 processor, 1TB SSD, and a vibrant 21.5" FHD display. Perfect for home or office use.
Overview
The Lenovo IdeaCentre 3 All-in-One Desktop streamlines your computing experience with its compact design and robust performance. Powered by a 10th Generation Intel Core i5-10400T processor and equipped with a large 1TB SSD, this all-in-one is designed for efficiency and simplicity.
Product Description
This Lenovo IdeaCentre 3 offers a blend of form and function that makes it a great fit for any room. Its 21.5-inch Full HD display ensures crisp, vibrant visuals, while the integrated design minimizes clutter with only one cable required for setup. With 4GB of RAM, it handles everyday tasks smoothly, making it ideal for both work and play.
Key Features
- 10th Gen Intel Core i5-10400T Processor: Delivers powerful performance for multitasking and productivity.
- 1TB SSD: Offers ample storage space with fast data access speeds.
- 21.5-inch Full HD Display: Provides sharp and clear visuals for an immersive viewing experience.
- Compact All-in-One Design: Saves space with a built-in monitor, reducing desk clutter.
- Integrated Speakers: Enhances audio experience directly from the AIO, perfect for media and presentations.
Specifications
- Processor: 10th Gen Intel Core i5-10400T
- Memory: 4GB RAM
- Storage: 1TB SSD
- Display: 21.5-inch FHD (1920x1080)
- Operating System: Windows 10 (upgradeable to Windows 11)
- Ports: Multiple USB ports, HDMI-out, combo audio jack
- Connectivity: Wi-Fi and Bluetooth ready
Product Quality and Performance
The Lenovo IdeaCentre 3 is engineered for durability and sustained performance. It's tested against various parameters to ensure it stands up to daily use, making it a reliable choice for your computing needs.
Purpose of Use
- Home Use: Ideal for everyday computing, online learning, and entertainment.
- Small Business: Perfect for handling business applications, video conferencing, and document processing.
How to Use
- Setup: Unbox and connect the single power cable to start.
- Configuration: Follow on-screen instructions to set up Windows 10, with the option to upgrade to Windows 11.
- Daily Use: Enjoy seamless operation whether you're working on documents, browsing the internet, or streaming media.
Benefits & Compatibility
- Energy Efficient: Lower power consumption compared to traditional desktops.
- Space-Saving: Fits easily on any desk or table, ideal for small spaces.
- Versatile Connectivity: Equipped to connect with a range of peripherals and displays through various ports.
Warranty and FAQs
Comes with Lenovo's standard warranty, which covers parts and labor for one year. Extendable support available through Lenovo.
Price and Availability
Check Lenovo’s official website or contact local retailers for pricing and availability details.
After Sales Support
Lenovo offers comprehensive support through a dedicated customer service team, online resources, and community forums.
Request for Customer Reviews and Testimonials
We value your feedback! If you’ve purchased the Lenovo IdeaCentre 3 AIO, please leave a review on our product page to help others make informed decisions.
Disclaimer
Product specifications and availability are subject to change without notice. Please confirm all details with official Lenovo sources before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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