NEO Digital
LENOVO THINKBOOK 14 G4 Laptop - AMD Ryzen 5-5625U, 16GB, 256GB SSD, 14" FHD Touch
LENOVO THINKBOOK 14 G4 Laptop - AMD Ryzen 5-5625U, 16GB, 256GB SSD, 14" FHD Touch
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover seamless multitasking with the Lenovo ThinkBook 14 G4, featuring an AMD Ryzen 5-5625U, 16GB RAM, 256GB SSD, and a responsive 14-inch FHD touchscreen. Designed for dynamic business environments.
Overview:
The Lenovo ThinkBook 14 G4 with a touchscreen is tailored for professionals who value efficiency and interactive technology. This laptop combines robust processing power with intuitive touch capabilities, making it an ideal tool for on-the-go productivity.
Product Description:
The Lenovo ThinkBook 14 G4 leverages the power of the AMD Ryzen 5-5625U processor to deliver outstanding performance across all applications. It comes equipped with 16GB of RAM for high-level multitasking and a 256GB SSD for fast data retrieval and storage. The 14-inch Full HD touchscreen enhances user interaction, providing a more engaging and versatile computing experience. Its compact and lightweight design makes it an excellent choice for professionals who need a capable laptop for travel and presentations.
Key Features:
- AMD Ryzen 5-5625U Processor: Efficient and powerful performance for all your computing needs.
- 16GB RAM: Enables flawless multitasking and smooth operation.
- 256GB SSD: Quick system boots and ample storage for essential files.
- 14-inch FHD Touch Display: Offers intuitive navigation and vibrant visuals.
- Sleek and Portable: Ideal for business travel and remote work.
- Integrated Security Features: Equipped with a fingerprint reader for enhanced data protection.
Product Quality and Performance:
The ThinkBook 14 G4 is built to withstand the demands of daily use with a durable design and reliable performance. It's optimized for professional use, ensuring that you can manage complex tasks with ease.
Specifications:
- Processor: AMD Ryzen 5-5625U
- Memory: 16GB DDR4 RAM
- Storage: 256GB PCIe NVMe SSD
- Graphics: Integrated AMD Radeon Graphics
- Display: 14" Full HD (1920 x 1080) Touchscreen
- Connectivity: Wi-Fi 6, Bluetooth 5.1, USB-C, HDMI, USB 3.2
- Operating System: Windows 11 Pro
- Battery Life: Up to 8 hours
- Dimensions: 12.76 x 8.66 x 0.74 inches
- Weight: Approximately 3.5 lbs
Purpose of Use:
Ideal for business professionals and students who require a versatile laptop for presentations, document editing, and multimedia tasks, enhanced with touchscreen functionality.
How to Use:
Leverage the touchscreen for interactive presentations and efficient navigation through applications. Utilize Windows 11 Pro features to enhance your productivity and security.
Benefits & Compatibility:
This laptop is compatible with a wide range of peripherals and docking solutions, making it a versatile choice for office environments. The touchscreen adds a layer of functionality that is beneficial for creative tasks and interactive applications.
Warranty and FAQs:
Includes a standard one-year Lenovo warranty covering technical issues and defects, with access to Lenovo's comprehensive support services.
Shop Today & Receive Your Delivery:
Order your Lenovo ThinkBook 14 G4 directly from Lenovo’s website or through authorized retailers. Explore expedited shipping options to start enjoying your new laptop sooner.
Best Price Guarantee:
Monitor for promotional deals and discounts on Lenovo’s website and through authorized dealers to ensure you get the best price on your ThinkBook 14 G4.
After Sales Support:
Lenovo offers robust after-sales support including a dedicated customer service line, extensive online resources, and access to authorized repair centers.
Request for Customer Reviews and Testimonials:
We appreciate your feedback! If you purchase the Lenovo ThinkBook 14 G4, please consider leaving a review to help other customers make informed decisions.
Stock Availability:
Check stock levels frequently on Lenovo’s website or at your local retailer, especially during promotional periods when demand may be higher.
Get in Touch:
For more information, visit Lenovo’s customer support page or contact a local authorized retailer to get expert advice and assistance.
Disclaimer:
Verify that this laptop suits your specific needs by reviewing the specifications carefully. Check the retailer's return policy and warranty details before making your purchase to ensure satisfaction and convenience
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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