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NEO Digital

HP 15-DW1380NIA Laptop - 10th Gen i5-10210U, 4GB, 1TB HDD, 15.6" FHD

HP 15-DW1380NIA Laptop - 10th Gen i5-10210U, 4GB, 1TB HDD, 15.6" FHD

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Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Get reliable performance with the HP 15-DW1380NIA Laptop, featuring a 10th Gen Intel i5-10210U, 4GB RAM, 1TB HDD, and a crisp 15.6" FHD display. Ideal for both work and leisure.


Overview:
The HP 15-DW1380NIA Laptop offers a balanced blend of functionality and performance with its 10th Generation Intel Core i5-10210U processor and integrated graphics. This laptop is designed for professionals and students who need a reliable device for everyday computing tasks. Its 15.6-inch Full HD display provides sharp visuals for an enjoyable viewing experience, whether you're working on reports, browsing the internet, or streaming media.

Product Description:
Equipped with a powerful 10th Gen Intel Core i5 processor, the HP 15-DW1380NIA handles daily tasks smoothly and efficiently. The 4GB of RAM supports basic multitasking, while the 1TB hard disk drive offers extensive storage for your files, photos, and programs. This laptop features a 15.6-inch Full HD display, delivering vivid colors and crisp details for an enhanced viewing experience. It's an excellent choice for students and professionals looking for a budget-friendly laptop that doesn't compromise on performance.

Key Features:

  • Processor: 10th Gen Intel Core i5-10210U, ensuring efficient multitasking and processing.
  • Memory: 4GB of RAM for handling everyday applications and light multitasking.
  • Storage: 1TB HDD provides ample space for storing large files, media, and documents.
  • Display: 15.6" Full HD screen offers vivid visuals with clear details.
  • Design: Sleek and portable, this laptop is easy to carry for work or study on the go.
  • Battery Life: Designed for extended use with optimized battery performance.

Product Quality and Performance:
The HP 15-DW1380NIA is built to offer reliable performance with its robust Intel processor and sufficient RAM for everyday tasks. The large HDD ensures you never run out of space for your essential files and applications. This laptop is designed for longevity and consistent performance, making it a great investment for students and professionals alike.

Specifications:

  • Processor: Intel Core i5-10210U (4 cores, 1.6 GHz base frequency, up to 4.2 GHz with Intel Turbo Boost Technology)
  • Memory: 4GB DDR4-2666 SDRAM (1 x 4 GB)
  • Storage: 1TB 5400 rpm SATA HDD
  • Display: 15.6-inch diagonal FHD, anti-glare, micro-edge, WLED-backlit (1920 x 1080)
  • Graphics: Integrated Intel UHD Graphics
  • Operating System: Windows 10 Home 64
  • Battery Life: Up to 7 hours (mixed usage)

Purpose of Use:
Ideal for students and professionals needing a dependable laptop for document creation, internet browsing, and other routine tasks without requiring high-end graphics performance.

How to Use:
To get started, power on the laptop and go through the Windows 10 setup process, including connecting to Wi-Fi, setting up a user account, and configuring your settings. Install essential software and security updates to ensure the device runs smoothly and securely.

Supported Applications/Industries:
Suitable for educational purposes, office work, web browsing, and streaming media. Not intended for high-performance gaming or intensive graphic design work.

Benefits & Compatibility:

  • Budget-Friendly: Offers good value for users needing essential computing capabilities without the high cost.
  • Versatile Use: Capable of handling a variety of everyday tasks, from document editing to video conferencing.
  • Connectivity Options: Includes essential ports for connecting peripherals and external displays.

Warranty and FAQs:
Includes a standard 1-year limited warranty for hardware. Extended warranties available for additional protection.

Packaging/Weight/Dimension:
Packaged securely to ensure safe delivery. Lightweight and compact, making it easy to transport.

Order Now & Enjoy Fast Delivery Across the UAE!
Enhance your productivity and entertainment experience with the HP 15-DW1380NIA. Available now for prompt delivery across the UAE.

Best Price Guarantee:
We are committed to offering competitive pricing. Found it for less elsewhere? Let us know, and we'll match the price.

After Sales Support:
Our dedicated support team is here to help with any post-purchase inquiries, ensuring you have a hassle-free experience with your new laptop.

Request for Customer Reviews and Testimonials:
Your feedback matters! Please share your experience with the HP 15-DW1380NIA to help others make informed decisions.

Stock Availability:
Contact us to confirm stock availability and ensure timely delivery.

Get in Touch:
For more details or assistance with your purchase, please contact our customer support team.

Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may differ from the actual product. Verify all details with our sales team before making a purchase.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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