NEO Digital
HP 14-EP0054NIA Laptop - 13th Gen i5-1335U, 8GB, 512GB SSD, 14"HD
HP 14-EP0054NIA Laptop - 13th Gen i5-1335U, 8GB, 512GB SSD, 14"HD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview:
The HP 14-EP0054NIA Laptop is designed to meet the needs of users who require performance in a compact package. Featuring a 13th Gen Intel Core i5-1335U processor, 8GB RAM, and 512GB SSD, this laptop provides smooth multitasking and fast data access. Its lightweight design and 14-inch HD display make it a portable yet powerful choice for professionals and students.
Product Description:
The HP 14-EP0054NIA combines advanced technology with sleek portability. The Intel Core i5-1335U ensures efficient performance for everyday tasks, while the 8GB RAM supports smooth multitasking. A 512GB SSD offers fast boot times and ample storage space for your files and applications. The 14-inch HD display delivers clear visuals, making this laptop ideal for office work, study, and entertainment.
Key Features:
- Processor: 13th Gen Intel Core i5-1335U
- Memory: 8GB RAM for efficient multitasking
- Storage: 512GB SSD for rapid file access and storage
- Display: 14" HD for clear and sharp visuals
- Design: Lightweight and compact for enhanced portability
Product Quality and Performance:
Crafted with reliability and efficiency in mind, the HP 14-EP0054NIA delivers consistent performance for everyday computing needs. Its durable build ensures it stands up to the demands of daily use.
Specifications:
- Operating System: Windows 11 Home
- Dimensions: 12.8 x 8.9 x 0.78 inches
- Weight: Approx. 3.2 lbs
- Battery Life: Up to 9 hours for uninterrupted productivity
- Connectivity: Wi-Fi 6, Bluetooth 5.2, USB Type-C, HDMI
Purpose of Use:
Perfect for professionals, students, and home users, this laptop is ideal for tasks like document editing, web browsing, video conferencing, and multimedia consumption.
How to Use:
Unbox the HP 14-EP0054NIA, connect it to a power source, and follow the Windows 11 setup guide. Use its lightweight design to work seamlessly from anywhere.
Supported OS/Application/Industries:
Pre-installed with Windows 11 Home, this laptop supports a wide range of business, educational, and personal applications, making it versatile across various fields.
Benefits & Compatibility:
Combining advanced hardware with a user-friendly interface, the HP 14-EP0054NIA ensures compatibility with most productivity and multimedia applications for a seamless experience.
Warranty and FAQs:
Includes a 1-year standard warranty covering hardware defects. Extended warranty options are available through HP support.
Packaging/Weight/Dimension:
Securely packaged with the HP 14-EP0054NIA, power adapter, and user guide. Its compact design ensures easy setup and portability.
Shop Today & Receive Your Delivery Across the UAE!
Order the HP 14-EP0054NIA Laptop now and enjoy fast, reliable delivery throughout the UAE. Experience efficient computing in a sleek, portable design.
Best Price Guarantee:
We offer competitive pricing on the HP 14-EP0054NIA. If you find a better deal elsewhere, we’ll match it to ensure you get the best value.
After Sales Support:
Our dedicated support team is ready to assist with any post-purchase questions or technical concerns, ensuring a smooth experience with your new laptop.
Request for Customer Reviews and Testimonials:
We value your feedback! Share your experience with the HP 14-EP0054NIA to help others make informed decisions and improve our services.
Stock Availability:
Before placing your order, please contact us to confirm the availability of the HP 14-EP0054NIA to ensure prompt delivery.
Get in Touch:
For further inquiries about the HP 14-EP0054NIA or assistance with your order, contact our customer support team. We’re here to help.
Disclaimer:
All information provided is for informational purposes only and subject to change without notice. Product images are illustrative and may not reflect the actual product. Verify details, including specifications and availability, with our sales team prior to purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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