NEO Digital
HP 15-DW1210NIA Laptop - CELERON N4020, 4GB, 1TB HDD, 15.6" HD
HP 15-DW1210NIA Laptop - CELERON N4020, 4GB, 1TB HDD, 15.6" HD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Get reliable performance with the HP 15-DW1210NIA Laptop, powered by Intel Celeron N4020, 4GB RAM, 1TB HDD, and a 15.6" HD display for everyday tasks.
Overview:
The HP 15-DW1210NIA Laptop is an affordable and practical device designed for daily computing needs. Powered by the Intel Celeron N4020 processor and equipped with 4GB RAM and a 1TB HDD, it ensures smooth operation and ample storage. Its 15.6-inch HD display delivers clear visuals, making it ideal for students, professionals, and home users.
Product Description:
The HP 15-DW1210NIA strikes a perfect balance between affordability and functionality. Its Intel Celeron processor handles everyday tasks like web browsing, document creation, and multimedia playback with ease. The spacious 1TB HDD provides ample storage for documents, photos, and videos, while the HD display enhances your viewing experience.
Key Features:
- Processor: Intel Celeron N4020 for efficient multitasking
- Memory: 4GB RAM for smooth operation of daily tasks
- Storage: 1TB HDD for extensive file and media storage
- Display: 15.6" HD (1366 x 768) for crisp visuals
- Design: Sleek and portable, perfect for on-the-go use
Product Quality and Performance:
Built for reliability, the HP 15-DW1210NIA delivers consistent performance for everyday computing. Its durable design ensures long-term usability for students and professionals alike.
Specifications:
- Processor: Intel Celeron N4020
- Memory: 4GB DDR4 RAM
- Storage: 1TB HDD
- Display: 15.6" HD (1366 x 768)
- Operating System: Windows 10 Home
- Connectivity: Wi-Fi, Bluetooth, USB Type-A, HDMI
Purpose of Use:
Ideal for basic computing needs like browsing, word processing, online learning, and streaming.
How to Use:
Unbox the HP 15-DW1210NIA, connect it to a power source, and follow the on-screen instructions to set up Windows. Install essential apps and enjoy its smooth performance.
Supported OS/Application/Industries:
Pre-installed with Windows 10 Home, this laptop supports basic productivity and multimedia applications, making it suitable for education, personal, and home-office use.
Benefits & Compatibility:
Its efficient processor, large storage capacity, and lightweight design make it compatible with essential applications for productivity and entertainment.
Warranty and FAQs:
Includes a 1-year limited warranty covering hardware defects. Extended warranty options are available for additional peace of mind.
Packaging/Weight/Dimension:
The package includes the HP 15-DW1210NIA laptop, power adapter, and quick-start guide. Lightweight design ensures portability and easy handling.
Shop Today & Receive Your Delivery Across the UAE!
Order the HP 15-DW1210NIA Laptop today and enjoy reliable delivery across the UAE. Enhance your everyday computing experience with this affordable laptop.
Best Price Guarantee:
We offer the best prices on the HP 15-DW1210NIA. Found a lower price? We’ll match it to ensure you get the best value.
After Sales Support:
Our dedicated support team is available to assist with any post-purchase inquiries or technical concerns, ensuring a hassle-free experience.
Request for Customer Reviews and Testimonials:
We value your feedback! Share your experience with the HP 15-DW1210NIA to help others make informed decisions and enhance our services.
Stock Availability:
Before placing your order, please contact us to confirm the availability of the HP 15-DW1210NIA Laptop for timely delivery.
Get in Touch:
For more details about the HP 15-DW1210NIA or assistance with your purchase, contact our customer support team.
Disclaimer:
All information provided is for informational purposes only and subject to change without notice. Product images are illustrative and may not reflect the actual product. Verify details, including specifications and availability, with our sales team prior to purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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