NEO Digital
Telpo V308 Video Telephone
Telpo V308 Video Telephone
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
The Telpo V308 Video Telephone offers high-definition video and audio, perfect for professional settings where clear communication is crucial. Now available at NEOTECH!
Overview:
The Telpo V308 Video Telephone is designed to meet the demands of modern workplaces requiring high-quality video conferencing. With its advanced features and intuitive operation, it is suitable for corporate offices, remote work, and telecommunication needs across various sectors.
Product Description:
This state-of-the-art video telephone integrates seamlessly into professional environments, providing crisp video and clear audio through its high-definition display and powerful speakers. The V308's Android-based platform allows for the installation of various communication apps, enhancing its functionality and versatility.
Key Features:
- High-Resolution Display: Equipped with a 10-inch touchscreen that offers vibrant visuals and easy interaction.
- Superior Sound Quality: Features high-fidelity sound for clear audio in calls and conferences.
- Adjustable HD Camera: Comes with a multi-angle camera that can be tailored to any meeting or desk setup.
- Robust Connectivity Options: Supports Ethernet, Wi-Fi, and Bluetooth, facilitating flexible network connections and peripheral integration.
Product Quality and Performance:
The Telpo V308 is engineered for reliability and durability, ensuring continuous performance in demanding business environments. Its robust construction and software adaptability make it a prime choice for enhancing communication infrastructures.
Specifications:
- Dimensions: 264mm x 168mm x 85mm
- Weight: 1.6 kg
- Operating System: Android 8.1
- Display: 10-inch (1280x800) touchscreen
Purpose of Use:
Ideal for businesses looking for a dynamic communication tool to facilitate video calls, virtual meetings, and enhanced collaborative experiences, the V308 is particularly useful in environments like financial services, healthcare, and education.
How to Use:
Install the V308 on your desk or conference room, connect it to your business network, configure your preferred video conferencing applications, and it's ready to use. The user-friendly interface and Android flexibility ensure a smooth integration into your daily operations.
Supported OS/Application/Industries:
The V308 is versatile enough to be employed in any industry that relies on video communication, including legal, educational, medical, and customer support sectors. It supports various Android-compatible communication applications, providing extensive usability.
Benefits & Compatibility:
This video telephone not only enhances the clarity and quality of communications but also supports a broad spectrum of communication applications, ensuring that all business needs are met. Its compatibility with various networking setups makes it a universal solution for global business environments.
Warranty and FAQs:
Comes with a one-year warranty that covers technical defects and malfunctions. NEOTECH provides an extensive FAQ section and customer support to assist with setup, troubleshooting, and general queries.
Packaging/Weight/Dimension:
The Telpo V308 is packaged with care, including the video telephone unit, power adapter, Ethernet cable, and a quick-start guide. The packaging is designed to ensure the device arrives in perfect condition, ready for installation.
Shop Today & Receive Your Delivery Across the UAE!
Order your Telpo V308 from NEOTECH and take advantage of our reliable delivery service, ensuring quick and efficient setup to immediately enhance your communication capabilities.
Best Price Guarantee:
NEOTECH offers the Telpo V308 at competitive prices. If you find a lower price elsewhere, we're committed to matching it to ensure you receive the best possible deal.
After Sales Support:
Our expert support team is available to help with any issues or questions you may have about the V308, from technical setup to software recommendations, ensuring you get the most out of your new video telephone.
Request for Customer Reviews and Testimonials:
We encourage users to share their experiences with the Telpo V308 to help us improve our products and services and to guide other customers in making informed decisions.
Stock Availability:
The availability of the Telpo V308 can vary due to high demand. Please contact NEOTECH directly to check current stock levels and to ensure timely delivery.
Get in Touch:
For more information on the Telpo V308 or any other queries, our customer service team is eager to assist. Contact us today for personalized support and expert advice.
Disclaimer:
While NEOTECH strives to provide accurate and up-to-date product information, specifications may change, and we recommend confirming details with our sales representatives before making a purchase to ensure the product meets your specific requirements
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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