NEO Digital
Telpo V300 Video Telephone
Telpo V300 Video Telephone
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Enhance your communication with the Telpo V300 Video Telephone. High-quality video and audio for professional and personal use. Available now at NEOTECH!
Overview:
The Telpo V300 Video Telephone is designed for users who require high-definition video communication in both business and personal settings. This advanced device facilitates effective communication with superior audio and visual capabilities, making it ideal for offices, remote workstations, and even home use.
Product Description:
Equipped with a large HD display and robust video codec support, the Telpo V300 offers crisp, clear video calls and conferences. Its ergonomic design, combined with an intuitive interface, ensures ease of use while providing powerful functionality to meet the needs of demanding communication environments.
Key Features:
- High-Resolution Display: 8-inch color screen for vivid video clarity.
- HD Audio and Video: Ensures clear and fluid communication with advanced audio and video technology.
- Adjustable Camera: Features a flexible camera to capture the perfect frame for every call.
- Comprehensive Connectivity: Includes options for Ethernet and Wi-Fi connectivity, accommodating various network setups.
Product Quality and Performance:
The Telpo V300 is built to deliver high performance consistently. It is renowned for its durability and ability to provide a reliable communication link, ensuring no call or detail is missed during important discussions.
Specifications:
- Dimensions: 260mm x 170mm x 80mm
- Weight: 1.5 kg
- Operating System: Supports a customized Android interface
- Display: 8-inch (1280x800) touchscreen
Purpose of Use:
Ideal for professionals who need reliable video conferencing capabilities that integrate seamlessly with office networks. It's also great for users working from home who need to maintain high-quality communication standards.
How to Use:
To get started with the Telpo V300, connect the device to your network using Wi-Fi or an Ethernet cable, configure your video calling applications, and you're ready to make or receive high-definition calls. The user-friendly interface allows easy management of all features.
Supported OS/Application/Industries:
The V300 is perfect for various sectors such as business consulting, telemedicine, education, and customer service, where video communication is crucial. It is compatible with multiple video conferencing platforms that support Android applications.
Benefits & Compatibility:
This video telephone enhances collaborative efforts with real-time face-to-face communication, facilitating better engagement and productivity. It supports a range of SIP-based telecommunication technologies and integrates smoothly with most corporate communication systems.
Warranty and FAQs:
The device comes with a standard one-year warranty that covers hardware malfunctions and defects. NEOTECH also provides a detailed FAQ and support section online to assist users in maximizing their device's capabilities.
Packaging/Weight/Dimension:
The package includes the Telpo V300 video telephone, power supply, Ethernet cable, and user manual, all secured in environmentally friendly packaging designed to protect the device during shipment.
Shop Today & Receive Your Delivery Across the UAE!
Purchase your Telpo V300 from NEOTECH and benefit from our quick and reliable delivery service, ensuring you have the tools you need to enhance your communication capabilities.
Best Price Guarantee:
NEOTECH is committed to offering the Telpo V300 at the best price. If you find a lower price elsewhere, we'll match it to ensure you get the best deal available.
After Sales Support:
Our dedicated team is available to assist with any setup or operational questions, providing expert support to ensure you make the most of your Telpo V300 video telephone.
Request for Customer Reviews and Testimonials:
We value your input and encourage you to share your experience with the Telpo V300. Your feedback helps us to enhance our services and informs others about the product's benefits and performance.
Stock Availability:
Stock levels for the Telpo V300 can vary due to demand. Please contact NEOTECH directly to confirm availability and reserve your device promptly.
Get in Touch:
For more information on the Telpo V300 or any other inquiries, our customer service team is here to provide assistance and detailed product insights. Contact us today for personalized support.
Disclaimer:
While NEOTECH strives to ensure the accuracy of our product descriptions, specifications may change, and we recommend verifying specific details with our sales representatives before making a purchase to ensure the product meets your exact needs
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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