NEOTECH
LG 27" 27MP400 Full HD IPS Monitor with AMD FreeSync
LG 27" 27MP400 Full HD IPS Monitor with AMD FreeSync
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Description:
The LG 27" 27MP400 Full HD IPS Monitor with AMD FreeSync is designed to provide exceptional visual performance and smooth gaming experiences. With its stunning Full HD display, advanced IPS technology, and AMD FreeSync, this monitor ensures vibrant colors, wide viewing angles, and tear-free visuals, making it perfect for both work and play.
Design and Functionality:
The LG 27MP400 features a sleek and modern design with ultra-thin bezels, offering a virtually borderless viewing experience that's perfect for multi-monitor setups. Its adjustable stand allows for ergonomic comfort, ensuring you can work or game for extended periods without strain. The monitor's intuitive controls and user-friendly interface make it easy to customize settings to your preference.
Key Features:
- 27" Full HD IPS Display: Provides sharp and clear images with a resolution of 1920 x 1080 pixels, offering vibrant colors and wide viewing angles.
- AMD FreeSync Technology: Eliminates screen tearing and stuttering for a smoother gaming experience.
- 75Hz Refresh Rate: Ensures smooth visuals, reducing motion blur and improving overall display quality.
- 5ms Response Time: Delivers fast and responsive performance, ideal for gaming and fast-paced action.
- Reader Mode: Reduces blue light emissions to protect your eyes during extended use.
- Flicker-Free Technology: Minimizes screen flicker to reduce eye strain and fatigue.
- On-Screen Control: Allows easy access to monitor settings with a few clicks for personalized setup.
- Multiple Connectivity Options: HDMI and VGA inputs for versatile connectivity with various devices.
Product Quality and Performance:
The LG 27MP400 is built to deliver high-quality visuals and reliable performance. Its Full HD resolution and IPS technology ensure vibrant colors and sharp details, while AMD FreeSync technology provides a smooth and immersive gaming experience. User testimonials highlight its impressive image quality, ease of use, and ergonomic design, making it a popular choice for both gamers and professionals.
Specifications:
- Screen Size: 27 inches
- Panel Type: IPS
- Resolution: 1920 x 1080 (Full HD)
- Refresh Rate: 75Hz
- Response Time: 5ms (GTG)
- Brightness: 250 nits
- Contrast Ratio: 1000:1
- Viewing Angle: 178°/178°
- Connectivity: HDMI, VGA, headphone out
- Dimensions: 611.1 x 454.1 x 211.0 mm (with stand)
- Weight: 4.4 kg
- Color: Black
Purpose of Use:
The LG 27MP400 is perfect for a wide range of applications, including gaming, office work, multimedia, and content creation. Its high-quality display and smooth performance make it suitable for both professional and recreational use.
How to Use:
To start using the LG 27MP400, connect the monitor to your computer or gaming console using the included HDMI or VGA cable. Adjust the stand to your preferred height and angle for optimal comfort. Use the on-screen control to customize settings such as brightness, contrast, and color profiles. For detailed instructions, refer to the included user manual.
Supported OS/Application/Industries:
The LG 27MP400 is compatible with both Windows and macOS, making it suitable for a wide range of applications, including gaming, office work, and media consumption. It is highly relevant in industries like graphic design, video editing, and digital content creation.
Benefits & Compatibility:
- Vibrant and Clear Visuals: Full HD resolution and IPS technology ensure sharp and colorful images.
- Smooth Performance: AMD FreeSync and a 75Hz refresh rate provide a fluid viewing experience.
- Ergonomic Design: Adjustable stand and flicker-free technology enhance comfort during extended use.
Warranty and FAQs:
The LG 27MP400 comes with a one-year limited warranty covering any manufacturing defects. For common questions and troubleshooting tips, visit the NEO Digital product services page. Should any issues arise, our support team is ready to assist, and the RMA process will be initiated if necessary.
Delivery Services (UAE):
We offer prompt and reliable delivery services across the UAE, ensuring your LG 27MP400 27" Full HD IPS Monitor reaches you quickly and safely. Our delivery network covers all major cities and emirates, providing a hassle-free shopping experience.
After Sales Support:
Customer satisfaction is paramount to us. We provide comprehensive after-sales support to address any concerns and ensure a seamless experience with your LG 27MP400. Our team is ready to assist with any queries or concerns.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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