NEO Digital
P12 PRO Mini Label Printer
P12 PRO Mini Label Printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your labeling with the P12 PRO Mini Label Printer. Ideal for small businesses and home offices, this compact printer offers power and precision in a small package.
Overview:
The P12 PRO Mini Label Printer is a compact yet powerful tool designed for efficiency and ease of use in small business or home office environments. It combines high-quality label printing with a sleek, user-friendly design, making it an essential device for anyone needing quick and reliable label creation.
Product Description:
This mini label printer features advanced thermal printing technology that ensures sharp, clear labels without the need for ink or toner, making it a cost-effective choice. Its wireless connectivity allows users to print labels directly from their smartphones or tablets using Bluetooth, enhancing its functionality in dynamic, modern work settings.
Key Features:
- Thermal Printing Technology: Delivers durable, high-quality prints without the ongoing cost of ink or toner.
- Bluetooth Connectivity: Enables easy wireless printing from mobile devices, adding convenience for users on the go.
- Compact Design: Small footprint makes it ideal for tight workspaces without compromising functionality.
- User-Friendly Interface: Simple setup and operation, with minimal maintenance required.
- Versatile Printing Capabilities: Supports a wide variety of label types and sizes, suitable for numerous applications.
Product Quality and Performance:
The P12 PRO Mini Label Printer is designed to offer reliable performance and durability. It provides consistent, professional-quality labels that are smudge-proof and long-lasting, suitable for a variety of organizational tasks.
Specifications:
- Connectivity: Bluetooth, USB
- Print Method: Direct thermal
- Maximum Label Width: Up to 2 inches
- Print Resolution: 203 DPI
- Print Speed: Capable of printing up to 60mm per second
Purpose of Use:
- Home Office: Perfect for organizing files, labeling documents, and managing household items.
- Small Businesses: Ideal for creating price tags, inventory labels, or name badges efficiently.
- Crafting and DIY Projects: Enhances project labeling with custom, creative designs.
How to Use:
- Setup: Power on the printer and connect it to your mobile device or computer via Bluetooth or USB.
- Load Media: Open the label compartment and load the label roll.
- Design Labels: Use the accompanying app or software to design and customize your labels.
- Print: Send your label design to the printer and apply your labels as needed.
- Maintenance: Regularly clean the print head to maintain optimal print quality.
Supported Applications/Industries:
- Retail: Enhances product and shelf labeling with easy barcode and price tag printing.
- Event Planning: Creates custom labels for events, from name tags to decorative labels.
- Healthcare: Labels patient files and medications for easy identification.
Benefits & Compatibility:
- Efficiency: Reduces time spent on manual labeling tasks.
- Cost-Effectiveness: Saves money over time with thermal printing technology.
- Flexibility: Offers a range of connectivity options and supports various label materials.
Warranty and FAQs:
Includes a manufacturer's warranty that covers parts and labor for a specified period. An FAQ section on the manufacturer's website provides additional support for troubleshooting and tips.
Packaging/Weight/Dimension:
- Packaging: Securely packaged to ensure it arrives in perfect condition.
- Weight: Lightweight for easy portability.
- Dimensions: Compact enough to easily fit in small spaces.
Shop Today & Receive Your Delivery:
Order the P12 PRO Mini Label Printer today for efficient, high-quality label printing. Enjoy fast delivery and responsive customer support.
Best Price Guarantee:
We offer competitive pricing and a price-match guarantee to ensure you receive the best deal on your label printing needs.
After Sales Support:
Our customer service team is available to assist with any questions or concerns, ensuring you can maximize the use of your label printer.
Request for Customer Reviews and Testimonials:
We encourage users to share their experiences with the P12 PRO Mini Label Printer to help us continue improving our products and services.
Stock Availability:
Contact our customer service for the latest information on stock levels and bulk purchasing options.
Get in Touch:
For more details or assistance with the P12 PRO Mini Label Printer, please contact our support team.
Disclaimer:
Product specifications and availability are subject to change without notice. Always confirm with our sales team before making a purchase to ensure satisfaction.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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