NEO Digital
UniFi WiFi BaseStation XG
UniFi WiFi BaseStation XG
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Experience peak network performance with UniFi WiFi BaseStation XG, designed for high-density environments like stadiums and convention centers. Available now at NEOTECH.
Overview
The UniFi WiFi BaseStation XG is engineered to provide unparalleled wireless performance in high-density environments such as stadiums, arenas, and large public venues. This device is equipped with the latest in Wi-Fi technology to support thousands of simultaneous connections without compromising speed or reliability.
Product Description
This high-performance base station features a quad-radio setup, including a dedicated security radio that constantly monitors and protects against threats. With its advanced RF performance and enhanced scalability, the UniFi WiFi BaseStation XG offers extensive coverage and throughput, making it ideal for providing reliable, high-capacity wireless access.
Key Features
- Quad-Radio Architecture: Includes one dedicated security radio and three high-speed 802.11ac Wave 2 radios for maximum wireless performance.
- MU-MIMO Technology: Supports multi-user, multiple-input, multiple-output technology, allowing multiple clients to receive data simultaneously, increasing throughput and efficiency.
- Beamforming: Enhances signal reception and helps in minimizing interference, ensuring a clear and reliable wireless connection for users.
- 10G Ethernet Connectivity: Ensures a super-fast backhaul connection, suitable for supporting high bandwidth across numerous devices.
- Advanced Security Features: Offers robust wireless security to protect against unauthorized access and threats.
Product Quality and Performance
Constructed with enterprise-grade materials, the UniFi WiFi BaseStation XG is built to withstand the rigors of heavy usage in demanding environments. Its performance is optimized for handling a high number of devices with intensive data demands, ensuring continuous operation during peak times.
Specifications
- Networking Interface: 1x 10/100/1000 Ethernet port, 1x 10 Gbps Ethernet port
- Antennas: High-gain directional antenna array for superior range and targeted coverage
- Wi-Fi Standards: 802.11ac Wave 2
- Maximum Power Consumption: 31W
- Security: WPA-PSK, WPA-Enterprise (WPA/WPA2, TKIP/AES)
Purpose of Use
Perfect for venues that require robust wireless coverage to support large gatherings, such as sports events, concerts, and conferences, ensuring every attendee enjoys seamless internet access.
How to Use
Deploy multiple UniFi WiFi BaseStation XGs throughout the venue, connect them to the existing network infrastructure via Ethernet cables, and manage them through the UniFi Controller software. This centralized platform allows for detailed configuration and monitoring, ensuring optimal performance throughout the facility.
Supported Industries
Especially beneficial for the hospitality, entertainment, and sports industries, where high-density Wi-Fi access is critical to customer satisfaction and operational success.
Benefits & Compatibility
The UniFi WiFi BaseStation XG integrates seamlessly with other UniFi devices in the network, providing a cohesive and manageable solution that enhances overall network stability and user experience.
Warranty and FAQs
Comes with a comprehensive warranty that covers defects and performance issues, supported by an extensive FAQ section and a dedicated technical support team.
Packaging/Weight/Dimension
Packaged securely with all necessary mounting hardware included, ensuring safe delivery and straightforward installation.
Shop Today & Receive Your Delivery Across the UAE!
Order your UniFi WiFi BaseStation XG from NEOTECH and benefit from our efficient delivery services, ensuring you get your device quickly and ready for deployment.
Best Price Guarantee
NEOTECH offers the UniFi WiFi BaseStation XG at competitive prices, ensuring you receive the best deal for cutting-edge wireless technology.
After Sales Support
Our dedicated support team is available to assist with any setup or maintenance issues, ensuring your wireless network remains robust and efficient.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the UniFi WiFi BaseStation XG to help us continue to improve our services and assist others in making informed decisions.
Stock Availability
Please contact us directly to check the current availability of the UniFi WiFi BaseStation XG. We strive to maintain accurate stock levels for timely delivery.
Get in Touch
For more information or assistance with your UniFi WiFi BaseStation XG purchase, contact our expert support team. We are here to provide personalized assistance tailored to your networking needs.
Disclaimer
All information provided is for general informational purposes only and may change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Prices and availability are subject to change; please confirm all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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