NEO Digital
LENOVO FLEX 5 15IIL05 Laptop - 10th Gen i7-1065G7, 16GB, 1TB SSD, NVIDIA GEFORCE MX330 2GB, 15.6" FHD Touch X360
LENOVO FLEX 5 15IIL05 Laptop - 10th Gen i7-1065G7, 16GB, 1TB SSD, NVIDIA GEFORCE MX330 2GB, 15.6" FHD Touch X360
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Unleash your productivity with the Lenovo Flex 5 15IIL05 Laptop, featuring a 10th Gen Intel i7-1065G7, 16GB RAM, 1TB SSD, NVIDIA GeForce MX330 graphics, and a versatile 15.6-inch FHD touch display that converts to tablet mode. Ideal for work and play.
Overview:
The Lenovo Flex 5 15IIL05 is a high-performance, versatile laptop designed for professionals and creatives who need powerful computing capability and flexibility in their work device. Its convertible design and touch screen functionality make it perfect for tasks ranging from graphic design to business presentations.
Product Description:
The Lenovo Flex 5 15IIL05 is powered by a 10th Generation Intel Core i7-1065G7 processor, providing robust performance for demanding applications. It includes 16GB of RAM for seamless multitasking and a 1TB SSD for extensive storage with rapid data access speeds. The NVIDIA GeForce MX330 graphics card with 2GB of dedicated memory ensures enhanced visual performance, suitable for light gaming and professional graphics work. The 15.6-inch Full HD touch display offers vibrant visuals and responsive touch interaction, supported by a 360-degree hinge that allows the laptop to be used in multiple modes—laptop, tent, stand, and tablet. This flexibility enhances its utility in various professional and creative settings.
Key Features:
- 10th Gen Intel Core i7-1065G7 Processor: Delivers high-speed performance suitable for demanding applications.
- 16GB RAM: Ensures efficient multitasking across multiple applications.
- 1TB SSD: Provides ample storage and quick file access.
- NVIDIA GeForce MX330 Graphics: Enhances graphical output for creative projects and light gaming.
- 15.6-inch FHD Touch Display: Offers crisp, vibrant visuals with the flexibility of touch interaction.
- 360-degree Hinge: Allows for versatile use in laptop, tent, stand, or tablet mode.
- Convertible Design: Adapts to your needs for different activities, from typing documents to presenting slides or drawing.
Product Quality and Performance:
Built to high standards, the Lenovo Flex 5 15IIL05 is crafted for durability and sustained performance. Its processor and graphics capabilities are complemented by a sturdy build and reliable battery life, making it an excellent choice for users who need a dependable and flexible computing solution.
Specifications:
- CPU: Intel Core i7-1065G7
- Memory: 16GB DDR4 RAM
- Storage: 1TB PCIe NVMe SSD
- Graphics: NVIDIA GeForce MX330, 2GB GDDR5
- Display: 15.6" FHD (1920x1080) IPS, touchscreen
- Connectivity: WiFi 6, Bluetooth 5.0
- Ports: USB-C, 2x USB 3.1, HDMI, SD card reader, headphone/mic combo
- Battery Life: Up to 10 hours
- Operating System: Windows 10 Home
- Dimensions: 358 x 238 x 20.9 mm
- Weight: Approx. 1.8 kg
Purpose of Use:
Ideal for professionals and creatives who need a powerful device that adapts to various use cases, including document creation, graphic design, and multimedia presentation.
How to Use:
Use in laptop mode for traditional computing tasks, switch to tent or stand mode for presentations or entertainment, and use tablet mode for drawing or note-taking with a compatible stylus.
Benefits & Compatibility:
This laptop's versatility makes it particularly beneficial for users who perform diverse tasks that require both traditional laptop functionality and the dynamic capability of a tablet.
Warranty and FAQs:
Includes a standard Lenovo warranty. For detailed warranty information, check with your retailer or Lenovo's customer service.
Shop Today & Receive Your Delivery:
Available through Lenovo’s official website and authorized retailers. Check for availability and promotional discounts to get the best deal.
Best Price Guarantee:
Shop around to ensure you're getting the best deal. Lenovo often offers discounts and promotions, especially during back-to-school and holiday seasons.
After Sales Support:
Lenovo provides extensive after-sales support, including technical assistance and customer service, ensuring your investment is protected.
Request for Customer Reviews and Testimonials:
If you have experience with the Lenovo Flex 5 15IIL05, sharing your review can help others make informed decisions.
Stock Availability:
Check with Lenovo or authorized retailers for the most up-to-date availability to ensure you can purchase your laptop without delay.
Get in Touch:
For more detailed information or assistance with the Lenovo Flex 5 15IIL05, contact Lenovo’s customer support or visit an authorized retailer for expert advice and support.
Disclaimer:
Always verify specifications and ensure compatibility with your needs before making a purchase. Understand the return policy and warranty details provided by the seller
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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