NEOTECH
PowerScan 9500
PowerScan 9500
Couldn't load pickup availability
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview: The PowerScan 9500 barcode scanner offers exceptional performance, durability, and versatility, making it an essential tool for demanding industrial environments such as warehousing, logistics, and manufacturing. With its advanced features and rugged design, the PowerScan 9500 ensures reliable and efficient scanning in the toughest conditions.
Key Features:
- Rugged Design: Built to withstand extreme conditions, including drops from up to 2 meters, and operates in temperatures from -20°C to +50°C.
- High-Performance Scanning: Equipped with a high-performance imager for fast and accurate barcode scanning, even on damaged or poorly printed codes.
- Versatile Connectivity: Supports Bluetooth, Wi-Fi, and USB connectivity, ensuring seamless integration with various devices and systems.
- Long Battery Life: Provides up to 16 hours of continuous use, ensuring uninterrupted operation throughout the workday.
- Ergonomic and User-Friendly: Lightweight and ergonomic design for comfortable use over extended periods, reducing user fatigue.
- Advanced Technology: Features intuitive aiming technology and a customizable user interface for enhanced usability.
Product Quality and Performance: The PowerScan 9500 excels in quality and performance, adhering to stringent standards to ensure durability and reliability. Its high-speed scanning capabilities and robust connectivity options make it a dependable tool for enhancing operational efficiency. Customer testimonials highlight its reliability and ease of use, reinforcing its reputation as a top-choice barcode scanner.
Specifications:
- Scanning Technology: Area imager
- Connectivity: Bluetooth, Wi-Fi, USB
- Battery Life: Up to 16 hours of continuous use
- Drop Resistance: Up to 2 meters
- Operating Temperature: -20°C to +50°C
- Weight: 380g with battery
- Dimensions: 212 x 110 x 74mm (L x W x H)
Purpose of Use: The PowerScan 9500 is designed for use in challenging industrial environments, such as warehouses, distribution centers, and manufacturing facilities. Its rugged design and advanced features ensure reliable performance, even in the most demanding conditions, making it an essential tool for improving productivity and accuracy in various applications.
How to Use: To use the PowerScan 9500, follow these steps:
- Power on the device and pair it with your mobile device or computer via Bluetooth, Wi-Fi, or connect it using the USB cable.
- Ensure the scanner is fully charged for optimal performance.
- Use the scanner to capture barcodes quickly and accurately by pointing it at the barcode and pressing the trigger.
- Follow on-screen instructions for specific applications and workflows to ensure optimal performance.
- Customize the user interface and settings to suit your workflow requirements.
Supported OS/Application/Industries: The PowerScan 9500 supports various operating systems, including iOS, Android, and Windows. It is ideal for industries such as warehousing, logistics, manufacturing, and retail, where robust and reliable barcode scanning solutions are essential.
Benefits & Compatibility:
- Durability: Withstands drops, vibration, and exposure to dust and moisture, ensuring long-term reliability in harsh environments.
- Enhanced Connectivity: Seamless integration with existing systems and networks, boosting operational efficiency.
- Energy Efficiency: Long battery life reduces downtime, increasing productivity.
- User-Friendly: Ergonomic design and intuitive interface minimize training time and improve user satisfaction.
Warranty and FAQs: The PowerScan 9500 comes with a comprehensive one-year warranty, covering any manufacturing defects or performance issues. For common queries, please refer to the Neo Digital product services page. If you encounter any problems, contact our sales representative for assistance. Should the issue persist, the Return Merchandise Authorization (RMA) process will be initiated.
Delivery Services (UAE): We offer reliable and efficient delivery services across the UAE, ensuring your PowerScan 9500 reaches you in a timely manner. Our commitment to excellent service extends to major cities and emirates, guaranteeing a seamless and secure delivery experience.
After Sales Support: Our customers are our top priority. We provide exceptional after-sales support to ensure your satisfaction. From setup assistance to troubleshooting, our dedicated team is here to help you get the most out of your PowerScan 9500.
Share
Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
-
QuickScan
Barcode Scannerthe Datalogic QuickScan 2120 is a highly rated and well-regarded barcode scanner, known for its versatility, performance, and durability.
-
GK420T
Barcode PrinterZebra GK420t It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.
-
LKP43
Mobile PrinterSewoo LKP4 It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.
-
U220B
Receipt PrinterEpson U220B dot matrix receipt printer is a reliable and cost-effective option for producing high-quality printer and tags with your Epson label printer.
Subscribe to our emails
Join our email list for exclusive offers and the latest news.