NEOTECH
Honeywell PC42D Desktop Direct Thermal Barcode Printer
Honeywell PC42D Desktop Direct Thermal Barcode Printer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
The Honeywell PC42D is a compact desktop direct thermal printer that offers a simple and affordable solution for medium-volume barcode printing applications in retail, healthcare, and shipping environments. Known for its ease of use and installation, the PC42D is an ideal choice for businesses looking for a cost-effective way to improve their labeling processes.
Key Features
- Direct Thermal Printing: Eliminates the need for ink or toner, using chemically treated, heat-sensitive labels that are cost-effective and produce high-quality prints.
- User-Friendly Design: Features a compact size that fits easily on desks or counters and simple one-button operation for ease of use.
- Wide Media Compatibility: Supports a wide range of media types and sizes, making it versatile for various labeling needs.
- High Print Speed: Capable of printing up to 4 inches per second, enhancing productivity and reducing wait times.
- Connectivity Options: Comes standard with USB interface, with optional Ethernet or serial for easy integration into existing systems.
Product Quality and Performance
The PC42D is designed for reliability and consistent performance, making it suitable for continuous printing in busy work environments. Its robust construction ensures long-term durability, and its thermal printing technology provides clear and precise labels without the hassle of frequent maintenance.
Specifications
- Dimensions: 297 mm (W) x 226 mm (D) x 175 mm (H)
- Print Method: Direct thermal
- Resolution: 203 dpi
- Print Speed: Up to 100 mm (4 inches) per second
- Connectivity: USB, optional Ethernet or serial
- Maximum Print Width: 104 mm (4.1 inches)
Purpose of Use
The Honeywell PC42D printer is ideal for applications such as retail shelf labeling, healthcare specimen labeling, and shipping and logistics labels. Its versatility and ease of use make it well-suited for businesses needing reliable label production without extensive technical support.
How to Use
To effectively use the Honeywell PC42D Desktop Printer:
- Installation: Connect the printer to your computer using the USB cable. Install any necessary drivers and label design software.
- Operation: Load the direct thermal labels into the printer. Adjust the printer settings through your software to match the label size and print requirements.
- Maintenance: Keep the printer clean, especially the print head, to ensure optimal print quality. Regularly check for software updates.
- Troubleshooting: Refer to the user manual for basic troubleshooting. For more complex issues, contact NEO Digital’s support for assistance.
Supported OS/Application/Industries
This printer supports various operating systems, including Windows, making it adaptable for many different business environments. It’s particularly beneficial in sectors where timely and efficient label printing is crucial, such as retail, healthcare, and logistics.
Benefits & Compatibility
- Cost-Effective Operation: Direct thermal printing reduces ongoing costs by eliminating the need for ink, toner, or ribbons.
- Efficiency and Speed: High print speed and ease of use increase operational efficiency.
- Compact and Flexible: Small footprint and compatibility with various media sizes and types offer flexibility in setup and use.
Warranty and FAQs
The PC42D comes with a standard one-year manufacturer's warranty, covering defects and certain service needs. NEO Digital's FAQ section provides additional support for setup, operation, and troubleshooting.
Delivery Services (UAE)
NEO Digital ensures fast and secure delivery across the UAE, ensuring that your new printer arrives ready for immediate use.
After Sales Support
Our dedicated support team offers comprehensive assistance for any setup or operational queries, ensuring you can fully leverage the capabilities of your Honeywell PC42D printer.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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