NEOTECH
Porodo Gaming High Definition Webcam 1080P, Black
Porodo Gaming High Definition Webcam 1080P, Black
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Description:
The Porodo Gaming High Definition Webcam 1080P is designed to provide high-quality video for streaming, video calls, and online meetings. With its 1080P resolution, sleek black design, and user-friendly features, this webcam ensures clear and sharp visuals, making it ideal for gamers, professionals, and casual users alike.
Design and Functionality:
The Porodo Gaming Webcam features a modern and compact design that easily fits on top of monitors or laptops. Its advanced imaging technology delivers high-definition video quality, while the built-in microphone ensures clear audio capture. The plug-and-play setup makes it easy to get started, and its versatile mounting options provide flexibility for various setups.
Key Features:
- 1080P Full HD Resolution: Provides stunning clarity and detail with a resolution of 1920 x 1080 pixels, offering an immersive video experience.
- Advanced Imaging Technology: Ensures vibrant and accurate colors, with excellent low-light performance.
- Built-In Microphone: High-quality microphone captures clear audio for seamless communication.
- Plug-and-Play Setup: Easy installation with no drivers required; simply connect via USB and start using.
- Flexible Mounting Options: Compatible with various devices, including desktops, laptops, and tripods.
- Wide-Angle Lens: Covers more area, making it perfect for group calls and wide shots.
- Compact and Stylish Design: Modern black design that complements any setup.
Product Quality and Performance:
The Porodo Gaming Webcam is built to deliver reliable performance and high-quality visuals. Its 1080P resolution and advanced imaging technology ensure clear and sharp video, while the built-in microphone provides excellent audio quality. User testimonials highlight its ease of use, superior image quality, and robust features, making it a popular choice for various applications.
Specifications:
- Resolution: 1920 x 1080 (Full HD)
- Frame Rate: 30 fps
- Field of View: 90 degrees
- Microphone: Built-in
- Connectivity: USB 2.0
- Compatibility: Windows, macOS, Linux
- Dimensions: 85 x 30 x 25 mm
- Weight: 0.1 kg
- Color: Black
Purpose of Use:
The Porodo Gaming Webcam is perfect for a wide range of applications, including streaming, video calls, online meetings, and content creation. Its high-quality video and audio capabilities make it suitable for both professional and personal use, enhancing communication and engagement.
How to Use:
To start using the Porodo Gaming Webcam, connect it to your computer or device using the included USB cable. Position the webcam on your monitor, laptop, or tripod using the adjustable mount. The plug-and-play setup requires no additional drivers—simply open your preferred video conferencing or streaming software and select the webcam as your video input device. For detailed instructions, refer to the included user manual.
Supported OS/Application/Industries:
The Porodo Gaming Webcam is compatible with various operating systems, including Windows, macOS, and Linux. It is highly relevant in industries such as gaming, business, education, and content creation, enhancing communication and collaboration through high-quality video and audio.
Benefits & Compatibility:
- High-Quality Video: 1080P resolution ensures clear and sharp visuals.
- Easy Setup: Plug-and-play design for quick and hassle-free installation.
- Versatile Use: Ideal for streaming, video calls, and online meetings.
Warranty and FAQs:
The Porodo Gaming Webcam comes with a one-year limited warranty covering any manufacturing defects. For common questions and troubleshooting tips, visit the NEO Digital product services page. Should any issues arise, our support team is ready to assist, and the RMA process will be initiated if necessary.
Delivery Services (UAE):
We offer prompt and reliable delivery services across the UAE, ensuring your Porodo Gaming High Definition Webcam 1080P reaches you quickly and safely. Our delivery network covers all major cities and emirates, providing a hassle-free shopping experience.
After Sales Support:
Customer satisfaction is paramount to us. We provide comprehensive after-sales support to address any concerns and ensure a seamless experience with your Porodo Gaming Webcam. Our team is ready to assist with any queries or concerns.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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