NEOTECH
Unitech Barcode Scanner TS-100
Unitech Barcode Scanner TS-100
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
Streamline Your Data Capture with the Unitech TS-100 Barcode Scanner
The Unitech TS-100 Barcode Scanner is a powerful tool designed for high-performance in demanding retail, warehouse, and logistics environments. Featuring advanced technology for rapid and accurate scanning of 1D and 2D barcodes, the TS-100 ensures efficient operations, enhancing productivity and reducing errors.
Key Features
- Superior Scanning Performance: Capable of quickly capturing all common 1D and 2D barcodes from various surfaces, including mobile screens and paper.
- Durable and Rugged Design: Built to withstand tough industrial conditions, it is resistant to drops and exposure to dust and water.
- Ergonomic Design: Offers a comfortable grip and a balanced weight distribution, reducing fatigue during extended use.
- Flexible Connectivity: Easily integrates with existing systems via USB, Bluetooth, or Wi-Fi, providing versatility in setup and use.
Product Quality and Performance
The Unitech TS-100 is built to offer reliability and top-notch performance:
- Reliability: Engineered to function consistently under rigorous use, making it ideal for high-traffic areas.
- Longevity: Durable materials and construction allow it to endure in harsh operational environments.
- User Satisfaction: Highly regarded by users for its scanning speed, ease of use, and robustness.
Specifications
- Scanning Capabilities: Efficiently reads 1D and 2D barcodes
- Connectivity Options: USB, Bluetooth, Wi-Fi for versatile connections to various devices
- Operational Range: Excellent scanning range, suitable for different operational setups
- Battery Life: Long-lasting battery suitable for extended use without frequent recharging
- Dimensions: Compact and lightweight, designed for ease of handling
Purpose of Use
Ideal for use in retail settings for point-of-sale transactions, in warehouses for inventory management, and in shipping operations for package handling and tracking.
How to Use
The TS-100 is designed for straightforward operation, featuring plug-and-play installation that minimizes setup time and allows immediate use out of the box.
Supported OS/Application/Industries
- Operating Systems: Compatible with various systems ensuring easy integration into any business's existing technology stack.
- Industries: Particularly effective in retail, industrial, and healthcare sectors where rapid and accurate barcode scanning is crucial.
Benefits & Compatibility
- Increased Efficiency: Enhances operational workflows with fast, reliable scanning capabilities.
- Versatile Use: Adaptable to multiple industries and applications, making it a valuable tool for a wide range of businesses.
Warranty and FAQs
- Warranty Information: Comes with a comprehensive warranty, underlining the manufacturer’s commitment to quality and customer satisfaction.
- FAQs: NEO Digital provides a detailed FAQ section to assist users with setup, troubleshooting, and best practices.
Delivery Services (UAE)
NEO Digital offers fast and reliable delivery across the UAE, ensuring that your barcode scanner is delivered promptly and ready for immediate deployment.
After Sales Support
Our dedicated support team provides expert after-sales service, helping to resolve any issues quickly to maintain high levels of operational efficiency.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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