NEOTECH
Phomemo PM-249-BT Bluetooth Shipping Label Printer
Phomemo PM-249-BT Bluetooth Shipping Label Printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Phomemo PM-249-BT Bluetooth Shipping Label Printer – Efficient & Wireless"
Overview:
Streamline your shipping and handling operations with the Phomemo PM-249-BT Bluetooth Shipping Label Printer. Designed for efficiency and ease of use, this compact printer offers wireless connectivity, allowing you to print shipping labels directly from your smartphone or computer. Perfect for small to medium-sized businesses, the PM-249-BT enhances your workflow, making label printing faster and more convenient.
Product Description:
The Phomemo PM-249-BT is a powerful tool that simplifies the label printing process in any shipping or logistics environment. With Bluetooth technology, you can easily connect to and print from various devices without the clutter of cables. This printer supports a wide range of label sizes, making it versatile for different packaging needs. Its thermal printing technology ensures that labels are clear, smudge-proof, and durable, ideal for the rigors of shipping.
Key Features:
- Bluetooth Connectivity: Effortlessly connect to mobile devices and computers for quick printing tasks.
- Thermal Printing Technology: Print high-quality labels without ink or toner, reducing operational costs.
- Compact and Portable: Ideal for small workspaces and easy to move as needed.
- Fast Printing Speeds: Keep up with the demands of busy shipping operations with efficient label output.
- Eco-Friendly: Minimal waste production compared to traditional label printing methods.
Product Quality and Performance:
Built to last, the PM-249-BT offers reliable performance that businesses can count on. Its sturdy construction and advanced thermal printing capabilities ensure that each label is printed with precision, even during peak usage times.
Specifications:
- Connectivity: Bluetooth
- Print Speed: Up to 60mm/s
- Max Label Width: 4 inches
- Dimensions: 7"x5"x4" inches
- Weight: 2.2 lbs
Purpose of Use:
This label printer is particularly suited for e-commerce businesses, retail stores, and any operation that requires frequent shipping. It is designed to enhance productivity by allowing users to manage label printing directly from their devices without physical connections.
How to Use:
To start printing, pair the PM-249-BT with your device via Bluetooth, select the label format in the accompanying app, load the thermal paper, and begin printing. Regular maintenance involves cleaning the print head to ensure continued high-quality outputs.
Supported OS/Application/Industries:
The PM-249-BT works seamlessly with iOS, Android, and Windows devices, offering broad compatibility for different business models and industries focused on distribution and retail.
Benefits & Compatibility:
The PM-249-BT speeds up the labeling process, facilitates better organization of shipments, and reduces errors in labeling, ultimately supporting smoother business operations and customer satisfaction.
Warranty and FAQs:
Phomemo provides a one-year warranty for the PM-249-BT, along with detailed support and troubleshooting resources available online at NEO Digital.
Delivery Services (UAE):
NEO Digital guarantees prompt and secure delivery of the Phomemo PM-249-BT across the UAE, ensuring that businesses can rely on our products to keep their operations running smoothly.
After Sales Support:
Our commitment to customer satisfaction extends beyond the sale, with a dedicated support team ready to assist with any queries or issues to ensure optimal use of your Phomemo printer.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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