NEO Digital
QF300 80MM Receipt Printer
QF300 80MM Receipt Printer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Streamline your point-of-sale transactions with the QF300 80MM Receipt Printer, offering robust performance and versatility for businesses in retail, hospitality, and beyond.
Overview:
The QF300 80MM Receipt Printer is engineered for businesses that require fast, reliable printing solutions. With its wider paper width, it is ideal for printing detailed receipts, invoices, and kitchen orders, making it a valuable tool for the retail, hospitality, and food service industries.
Product Description:
This printer leverages advanced thermal printing technology to deliver high-quality prints rapidly and efficiently, enhancing service speed and customer satisfaction. The QF300's compatibility with an 80mm paper width allows for more detailed information per receipt, which is beneficial for itemized billing and order clarity. Its USB and Ethernet connectivity ensure seamless integration with existing POS systems, while its durable build is designed to withstand the demands of a busy commercial environment.
Key Features:
- Thermal Printing Technology: Ensures sharp, clear prints and reduces operating costs by eliminating the need for ink or toner.
- Wide Paper Width: Supports up to 80mm paper rolls, perfect for detailed receipts and orders.
- Fast Print Speed: Capable of printing at speeds of up to 200mm per second, reducing wait times significantly.
- Multiple Connectivity Options: Features USB and Ethernet ports for easy integration into various setups.
- Robust Design: Constructed to endure high-volume printing tasks without compromising performance.
Product Quality and Performance:
The QF300 80MM Receipt Printer is constructed with high-quality materials to handle continuous use in high-traffic settings. It consistently produces legible, smudge-free prints, ensuring that every transaction is recorded clearly and efficiently.
Specifications:
- Printing Method: Direct thermal
- Print Width: 80mm
- Resolution: 203 DPI
- Print Speed: Up to 200mm per second
- Connectivity: USB, Ethernet
Purpose of Use:
- Retail Stores: Quickly provides customers with clear, detailed receipts.
- Restaurants and Cafes: Efficiently prints order tickets for kitchen staff to improve order accuracy.
- Event Venues: Ideal for printing tickets or vouchers on-demand at high speeds.
How to Use:
- Setup: Install the printer by connecting it to your network or computer via the USB or Ethernet ports.
- Load Paper: Insert a roll of 80mm thermal paper into the printer.
- Configure Settings: Adjust the printer settings through your POS system to match the required print layout.
- Print: Begin processing prints, which the printer will output quickly and continuously.
- Maintenance: Regularly clean the print head and interior mechanisms to maintain optimal functionality.
Supported Applications/Industries:
- Hospitality: Delivers durable, quick prints for managing customer orders and billing.
- Healthcare: Useful for printing patient records and appointment receipts in medical facilities.
- Transportation: Efficient for producing transit tickets and receipts for passengers.
Benefits & Compatibility:
- Increased Efficiency: High-speed printing accelerates transaction processing.
- Versatility: Supports a wide range of printing tasks across different industries.
- Cost-Effective: Saves on operational costs with thermal printing technology.
Warranty and FAQs:
Includes a manufacturer's warranty that covers defects and malfunctions. An FAQ section provides helpful tips and troubleshooting advice.
Packaging/Weight/Dimension:
- Packaging: Comes securely packaged to ensure it arrives in perfect condition.
- Weight: Optimally weighted for stability and ease of installation.
- Dimensions: Compact enough to fit into diverse working environments without taking up excessive space.
Shop Today & Receive Your Delivery:
Order your QF300 80MM Receipt Printer now and enhance the efficiency of your business operations. Enjoy reliable delivery and exceptional customer service.
Best Price Guarantee:
We offer competitive pricing and a price-match promise to ensure you get the best value for your purchase.
After Sales Support:
Our dedicated support team is available to assist with any setup or operational questions, ensuring you can maximize the benefits of your new printer.
Request for Customer Reviews and Testimonials:
We encourage customers to share their experiences with the QF300 to aid in continuous product improvement.
Stock Availability:
Contact our customer service for up-to-date stock information and to inquire about bulk orders.
Get in Touch:
For more information or assistance with the QF300 80MM Receipt Printer, please contact our support team.
Disclaimer:
Product specifications and availability are subject to change without notice. Always verify with our sales team before making a purchase to ensure satisfaction.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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