NEO Digital
SBNC BTP-P32 Portable Printer
SBNC BTP-P32 Portable Printer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Experience the convenience of on-the-go printing with the SBNC BTP-P32 Portable Printer, perfect for mobile sales, field services, and logistics.
Overview:
The SBNC BTP-P32 Portable Printer is a versatile, lightweight printer designed for mobile professionals in industries like field sales, service delivery, and logistics. Its compact design and battery-powered operation make it ideal for printing receipts, invoices, and tickets directly from mobile devices while in the field.
Product Description:
Equipped with advanced thermal printing technology, the BTP-P32 delivers high-quality prints quickly and quietly. It supports a variety of connectivity options including Bluetooth and USB, allowing seamless pairing with smartphones, tablets, and laptops. This printer's durability, along with its resistance to dust and water, ensures reliable performance in outdoor and rugged environments.
Key Features:
- High Mobility: Compact and lightweight, easy to carry for all-day use.
- Robust Connectivity: Features Bluetooth and USB connections for versatile pairing with mobile devices.
- Fast Print Speeds: Prints at speeds up to 80mm per second, ensuring quick transaction processing.
- Durable Design: Built to withstand drops and exposure to dust and water, ideal for outdoor use.
- Long Battery Life: Equipped with a rechargeable battery that provides hours of continuous printing.
Product Quality and Performance:
The SBNC BTP-P32 is built for efficiency and reliability. It can withstand the challenges of mobile usage, including variable weather conditions and frequent handling. This printer is designed to reduce downtime and increase productivity for mobile workers.
Specifications:
- Print Method: Direct thermal
- Print Width: 3 inches
- Resolution: 203 DPI
- Maximum Print Speed: 80mm/second
- Interfaces: Bluetooth 4.0, USB
- Battery: Rechargeable Li-ion battery
- Durability: Rated for drops from 1.5 meters; IP54-rated for dust and water resistance
- Dimensions: Very compact and fits easily in a bag or on a belt
Purpose of Use:
- Field Sales and Services: Prints receipts and invoices on-site, enhancing customer service.
- Event Management: Ideal for printing tickets and passes at events or venues.
- Logistics and Delivery: Enables on-the-spot printing of delivery receipts and other documentation.
How to Use:
- Charging: Ensure the printer’s battery is fully charged before use.
- Connection: Pair the printer with a mobile device via Bluetooth or connect it using a USB cable.
- Media Loading: Load the thermal paper roll by opening the printer compartment and placing the roll inside.
- Printing: Send print jobs from the connected device’s application directly to the printer.
- Maintenance: Regularly clean the print head and outer casing to maintain optimal performance.
Supported Applications/Industries:
- Transportation: Prints transport tickets, parking receipts, and logistic slips.
- Healthcare: Useful for mobile healthcare providers needing to print patient records and prescriptions on the go.
- Retail: Enhances shopping experiences by providing mobile point-of-sale solutions for line-busting or outdoor sales events.
Benefits & Compatibility:
- Enhanced Productivity: Allows for printing anywhere, anytime, reducing the need to return to a fixed location.
- User-Friendly: Simple to operate with minimal setup required, making it ideal for all skill levels.
- Cost-Effective: Utilizes thermal printing technology to reduce the need for ink or cartridges.
Warranty and FAQs:
Comes with a standard manufacturer's warranty covering defects and malfunctions. FAQs are available online to help troubleshoot common issues and guide optimal use.
Packaging/Weight/Dimension:
- Packaging: Comes securely packaged to ensure protection during transit.
- Weight: Lightweight design for easy portability.
- Dimensions: Small enough to fit in a mobile carrying case or clip onto a belt.
Shop Today & Receive Your Delivery:
Order the SBNC BTP-P32 Portable Printer today to take your mobile printing capabilities to the next level. Expect prompt delivery and responsive customer service.
Best Price Guarantee:
We offer competitive pricing on our portable printers, ensuring you receive the best value.
After Sales Support:
Our dedicated support team is ready to assist with any setup or operational queries, helping you to fully utilize your mobile printer.
Request for Customer Reviews and Testimonials:
We encourage users to share their experiences with the BTP-P32 to help us continue improving our products and services.
Stock Availability:
Contact our customer service for information on current stock levels and bulk purchasing options.
Get in Touch:
For more information or assistance with the SBNC BTP-P32 Portable Printer, please contact our support team.
Disclaimer:
Product specifications and availability are subject to change without notice. Always confirm with our sales team before making a purchase to ensure satisfaction.
Share
Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
-
QuickScan
Barcode Scannerthe Datalogic QuickScan 2120 is a highly rated and well-regarded barcode scanner, known for its versatility, performance, and durability.
-
GK420T
Barcode PrinterZebra GK420t It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.
-
LKP43
Mobile PrinterSewoo LKP4 It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.
-
U220B
Receipt PrinterEpson U220B dot matrix receipt printer is a reliable and cost-effective option for producing high-quality printer and tags with your Epson label printer.
Subscribe to our emails
Join our email list for exclusive offers and the latest news.