NEOTECH
ZKteco SF300 (White)
ZKteco SF300 (White)
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
The ZKTeco SF300 in white is a high-performance biometric access control system designed to secure entry points with advanced fingerprint technology. Perfect for modern professional settings, this system combines aesthetic appeal with robust functionality, providing reliable security solutions for businesses, educational institutions, and government facilities.
Key Features
- Advanced Fingerprint Recognition: Utilizes precise biometric technology to provide secure and quick access control, minimizing unauthorized entry.
- Elegant White Design: Features a sleek, contemporary look that fits seamlessly into modern interior designs.
- Multiple Verification Modes: Supports fingerprint, password, and RFID card, offering flexible security options to meet various needs.
- Extensive Access Logs: Capable of storing up to 100,000 event logs and 1,500 fingerprint templates, ideal for medium to large organizations.
Product Quality and Performance
- Durable and Reliable: Engineered for longevity and consistent performance, ensuring access control is maintained without interruption.
- Quick and Accurate Verification: Reduces entry delays with fast fingerprint processing, enhancing user convenience and operational efficiency.
Specifications
- Color: Classic white, suitable for a variety of décor styles.
- Capacity: 1,500 fingerprint templates and 100,000 transaction logs.
- Communication: Equipped with TCP/IP and RS485 for seamless integration into existing network systems.
- Display: Includes an LCD screen for easy programming and user interaction.
Purpose of Use
Ideal for environments where aesthetic value and security are prioritized, such as corporate offices, luxury properties, and healthcare facilities, requiring effective and discreet access control solutions.
How to Use
- Setup: Mount the device near entry points, connect to your network, and register user fingerprints and credentials.
- Operation: Users authenticate their identity via fingerprint or other registered methods to gain access. The system logs each access attempt for security monitoring and auditing.
Supported OS/Application/Industries
- System Compatibility: Compatible with ZKTeco’s access management software and other third-party security systems.
- Industry Suitability: Especially useful in corporate settings, healthcare environments, and any area where security and design are equally important.
Benefits & Compatibility
- Enhanced Security: Provides robust protection against unauthorized access through advanced biometric identification.
- Design Integration: The white color and sleek design allow for integration into sophisticated environments without compromising aesthetic values.
Warranty and FAQs
- Warranty: Comes with a comprehensive warranty covering technical defects and performance issues.
- FAQs: NEO Digital’s website offers detailed FAQs to help users with device setup, troubleshooting, and optimal usage.
Delivery Services (UAE)
- Efficient Delivery: NEO Digital ensures that the SF300 is delivered swiftly and securely across the UAE, enabling quick security enhancements.
After Sales Support
- Extensive Customer Support: Offers detailed after-sales service, including technical support and maintenance tips, to ensure the system continues to operate effectively.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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