NEO Digital
UniFi G4 Dome
UniFi G4 Dome
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Secure your premises with the UniFi G4 Dome, offering 4K video quality and enhanced durability for both indoor and outdoor use. Available now at NEOTECH.
Overview
The UniFi G4 Dome Camera is a robust surveillance solution designed for both indoor and outdoor environments, offering 4K high-definition video to ensure detailed coverage of your premises. Its discreet dome design makes it ideal for installations where aesthetics and subtlety are key.
Product Description
This high-performance camera delivers crisp, clear images with its 4K resolution, even in varying lighting conditions. The G4 Dome is equipped with infrared LEDs for night vision, providing reliable surveillance regardless of the time of day. With its weather-resistant casing, the camera is suitable for outdoor use, while its sleek design fits seamlessly into any indoor setting. The UniFi G4 Dome integrates smoothly with the UniFi Protect platform, allowing for easy access and management from anywhere.
Key Features
- 4K Ultra HD Resolution: Captures video at 3840x2160 pixels for ultra-clear image quality.
- Infrared Night Vision: Built-in IR illuminators provide clear video up to 15 meters in total darkness.
- Weather-resistant: IPX4-rated to withstand the elements, making it suitable for both indoor and outdoor installation.
- Vandal Resistant: IK08-rated enclosure to resist impact and tampering.
- UniFi Protect Integration: Offers advanced recording features, accessible via both web browser and mobile app.
Product Quality and Performance
Constructed with durable materials, the UniFi G4 Dome is built to last. It operates reliably in diverse environmental conditions, from indoor office settings to harsh outdoor climates, ensuring continuous surveillance without compromise.
Specifications
- Resolution: 4K Ultra HD (3840x2160) at 24 FPS.
- Lens: Wide-angle lens with a 101° field of view.
- Night Vision: IR LEDs with an effective range of up to 15 meters.
- Networking: 802.3af PoE compatible for simplified wiring.
- Housing: Vandal-resistant (IK08) and weather-resistant (IPX4) casing.
Purpose of Use
The UniFi G4 Dome is perfect for businesses, schools, retail settings, and residential areas needing high-quality, dependable surveillance that integrates seamlessly with existing network infrastructure.
How to Use
Mount the camera on any flat surface, ceiling, or wall. Connect it to your network using a PoE switch or injector. Configure and manage the camera through the UniFi Protect software, where you can view live feeds, replay recordings, and customize security settings.
Supported Industries
Ideal for a variety of applications, including commercial retail, corporate offices, warehouses, and residential complexes, where maintaining security with minimal intrusion into the environment is crucial.
Benefits & Compatibility
- Discreet Surveillance: Low-profile design that blends into its surroundings.
- Flexible Installation: Can be mounted on ceilings or walls, providing versatility depending on surveillance needs.
- Enhanced Security: Offers motion detection and privacy zones within UniFi Protect to tailor surveillance to specific requirements.
- Easy Management: UniFi Protect software provides a user-friendly interface for device management and monitoring.
Warranty and FAQs
Includes a manufacturer's warranty that covers defects and malfunctions, complemented by an extensive FAQ section to help with installation and troubleshooting.
Packaging/Weight/Dimension
Packaged with all necessary mounting accessories and a quick installation guide. The package is designed to ensure product safety during transport and ease of installation upon delivery.
Shop Today & Receive Your Delivery Across the UAE!
Purchase the UniFi G4 Dome from NEOTECH and enjoy our efficient delivery services, ensuring your surveillance system is upgraded without delay.
Best Price Guarantee
NEOTECH offers the UniFi G4 Dome at competitive prices, ensuring you receive the best deal for your advanced surveillance needs.
After Sales Support
Our expert support team is available to assist with any queries or technical issues, helping you to make the most of your new surveillance camera.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the UniFi G4 Dome to help others make informed decisions and to aid us in continually improving our products and services.
Stock Availability
Please contact us directly to check the current availability of the UniFi G4 Dome. We strive to maintain accurate stock levels to meet your needs efficiently.
Get in Touch
For more detailed information or assistance with your UniFi G4 Dome purchase, contact our support team. We are committed to providing personalized assistance tailored to your security needs.
Disclaimer
All information provided is for general informational purposes only and may change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Prices and availability are subject to change; please confirm all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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