NEO Digital
HP 14-FQ0013DX Laptop - AMD Athlon Silver 3050U, 4GB, 128GB SSD, 14" HD
HP 14-FQ0013DX Laptop - AMD Athlon Silver 3050U, 4GB, 128GB SSD, 14" HD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Explore the HP 14-FQ0013DX Laptop, equipped with an AMD Athlon Silver 3050U, 4GB RAM, 128GB SSD, and a 14" HD display. Perfect for students and daily computing tasks. Available at NEOTECH!
Overview:
The HP 14-FQ0013DX Laptop is designed for users looking for a straightforward, budget-friendly computing solution. It features an AMD Athlon Silver 3050U processor, 4GB of RAM, and a 128GB SSD, housed within a compact 14-inch HD display, making it ideal for everyday tasks and light multimedia use.
Product Description:
This laptop offers essential computing capabilities suitable for handling everyday tasks such as web browsing, document creation, and media playback. The AMD Athlon Silver 3050U processor delivers adequate performance for basic applications, while the 4GB of RAM supports basic multitasking. The 128GB SSD provides a decent amount of storage for files and faster system response compared to traditional hard drives. The 14-inch HD screen is suitable for daily tasks and offers portability due to its lightweight design.
Key Features:
- Processor: AMD Athlon Silver 3050U for essential computing needs.
- Memory: 4GB RAM accommodates light multitasking.
- Storage: 128GB SSD for quick boot-ups and data access.
- Display: 14-inch HD (1366x768) display ensures basic clarity for everyday tasks.
- Portability: Compact and lightweight, ideal for on-the-go users.
Product Quality and Performance:
The HP 14-FQ0013DX is built to meet basic computing needs with reliable performance for its price range. It’s particularly suitable for students, home users, and anyone needing a secondary device for straightforward tasks. The laptop’s build quality is consistent with HP’s standards, offering durability and a sleek design for budget-conscious consumers.
Specifications:
- Processor: AMD Athlon Silver 3050U
- Memory: 4GB DDR4 RAM
- Storage: 128GB PCIe NVMe M.2 SSD
- Graphics: Integrated AMD Radeon Graphics
- Display: 14" HD (1366 x 768)
- Operating System: Windows 10 Home in S mode (upgradeable to Windows 10 Home)
Purpose of Use:
Ideal for users who need a simple, efficient laptop for everyday tasks like internet browsing, checking email, and managing documents. It’s also well-suited for students who require a device for online learning and basic productivity tasks.
How to Use:
To start using the HP 14-FQ0013DX, simply unbox it, connect it to a power source, and power it on. Follow the initial setup instructions to configure Windows 10 S mode, or upgrade to the full version of Windows 10 for more flexibility.
Supported Industries:
This laptop is best suited for the education sector, particularly for students who need an affordable, reliable device. It’s also suitable for home use or small businesses that require basic computing facilities.
Benefits & Compatibility:
- Cost-Effective: Provides essential features at a low cost.
- Energy-Efficient: The AMD Athlon processor is optimized for efficient power use.
- User-Friendly: Simple, straightforward interface with Windows 10 S mode.
Warranty and FAQs:
Comes with a standard one-year warranty from HP, with options for extended coverage through NEOTECH.
Packaging/Weight/Dimension:
Includes the laptop, power adapter, and necessary documentation. The packaging is designed to ensure the product arrives safely and in good condition.
Shop Today & Receive Your Delivery Across the UAE!
Purchase your HP 14-FQ0013DX from NEOTECH and enjoy efficient delivery services across the UAE. A practical solution for students and everyday users.
Best Price Guarantee:
NEOTECH offers the HP 14-FQ0013DX at competitive prices. Find a lower price elsewhere? We'll match it.
After Sales Support:
Our dedicated customer service team is available to assist with any setup or usage questions, ensuring a hassle-free experience with your new laptop.
Request for Customer Reviews and Testimonials:
We encourage our customers to share their experiences with the HP 14-FQ0013DX to help others make informed purchasing decisions.
Stock Availability:
For the most accurate stock information on the HP 14-FQ0013DX, please contact NEOTECH directly, especially if you have specific needs or require bulk quantities.
Get in Touch:
For more information about the HP 14-FQ0013DX or other inquiries, please contact our customer service team. We're here to provide expert advice and support for all your tech needs.
Disclaimer:
All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Verify all details, including prices and specifications, with our sales team before making a purchase. Prices and availability are subject to change
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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