NEOTECH
Wacom DTU-1031AX
Wacom DTU-1031AX
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Explore the Wacom DTU-1031AX Pen Display Tablet, featuring a 10.1-inch Full HD screen and battery-free stylus for precise input. Ideal for business and digital signature applications.
Overview:
Introducing the Wacom DTU-1031AX Pen Display Tablet, a compact and versatile tool designed for businesses and professionals who need a reliable solution for digital signatures and document management. Featuring a 10.1-inch Full HD display and a battery-free stylus, the DTU-1031AX provides a seamless and intuitive experience for capturing signatures, reviewing documents, and interacting with digital content.
Product Description:
The Wacom DTU-1031AX Pen Display Tablet combines a 10.1-inch Full HD screen with Wacom’s trusted pen technology to offer a high-quality solution for digital document handling and signature capture. The display delivers bright, clear visuals, making it easy to review documents and input data accurately. The battery-free stylus offers 2,048 levels of pressure sensitivity, ensuring precise and natural handwriting, signature capture, and annotation. The DTU-1031AX is designed for business environments, providing a compact footprint and VESA mounting compatibility for flexible setup options. With its USB connectivity, the tablet is easy to integrate into existing workflows, supporting both Windows and macOS systems.
Key Features:
- 10.1-Inch Full HD Display: The high-resolution screen provides clear and vibrant visuals, ideal for document review, form-filling, and digital signatures.
- Battery-Free Stylus: Offers 2,048 levels of pressure sensitivity, providing a natural writing and signing experience without the need for batteries or charging.
- Compact and Portable Design: Small footprint and lightweight design make it easy to use in various settings, from desks to kiosks.
- VESA Mounting Compatibility: Supports VESA mounting standards, allowing for flexible installation on stands or arms in various business environments.
- USB Connectivity: Simple plug-and-play setup with USB connectivity, making it easy to integrate into existing systems and workflows.
- Secure and Durable: Designed for professional use with robust materials and security features to ensure durability and reliability in high-traffic environments.
Product Quality and Performance:
The Wacom DTU-1031AX Pen Display Tablet is built with high-quality materials and Wacom’s advanced pen technology to provide a reliable and precise input solution for business applications. The 10.1-inch Full HD display offers bright and clear visuals, making it easy to review documents and capture signatures. The battery-free stylus provides responsive and accurate input, ideal for signing documents, annotating files, and interacting with digital content. The tablet’s compact design and VESA mounting compatibility offer flexibility in various environments, ensuring it fits seamlessly into your business operations.
Specifications:
- Brand: Wacom
- Model: DTU-1031AX
- Display Size: 10.1 inches
- Resolution: Full HD (1920 x 1080 pixels)
- Pen Technology: Battery-free pen with 2,048 levels of pressure sensitivity
- Mounting Options: VESA mount compatible
- Connectivity: USB 2.0
- Compatibility: Windows 7 or later, macOS 10.11 or later
- Dimensions: 13.3" x 9.2" x 0.6" (L x W x H)
- Weight: 1.8 lbs (0.8 kg)
Purpose of Use:
The Wacom DTU-1031AX Pen Display Tablet is ideal for businesses and professionals who need a reliable and precise tool for digital signatures, document management, and interactive display applications. Its compact size and robust design make it perfect for use in various environments, including offices, banks, hotels, and retail settings, providing a high-quality solution for digital workflows.
How to Use:
- Connect the Tablet: Use the included USB cable to connect the DTU-1031AX to your computer.
- Install Drivers: Download and install the latest drivers from the Wacom website to ensure compatibility and optimal performance.
- Customize Settings: Use the Wacom software to customize pen sensitivity and other settings to suit your workflow and preferences.
- Start Using: Open your preferred document or signature application and begin capturing signatures, annotating files, or reviewing documents with the DTU-1031AX’s responsive pen and display.
Benefits & Compatibility:
- Precise and Natural Input: The battery-free stylus with 2,048 pressure sensitivity levels provides a natural writing and signing experience, perfect for business applications.
- Clear and Vibrant Display: The 10.1-inch Full HD screen delivers sharp, bright visuals, ideal for detailed document review and digital signature capture.
- Flexible Setup: VESA mounting compatibility and USB connectivity allow for easy integration into various environments and workflows.
- Durable and Secure: Built with robust materials and security features to withstand frequent use in professional settings.
Warranty and FAQs:
The Wacom DTU-1031AX Pen Display Tablet comes with a one-year limited hardware warranty. For more information on setup, troubleshooting, and maintenance, please refer to our FAQ section or contact our support team.
Packaging/Weight/Dimension:
The DTU-1031AX is securely packaged to ensure safe delivery and easy handling.
- Weight: 1.8 lbs (0.8 kg)
- Dimensions: 13.3" x 9.2" x 0.6" (L x W x H)
Shop Today & Receive Your Delivery:
Order the Wacom DTU-1031AX Pen Display Tablet today for fast delivery and enhance your digital workflows with this reliable and versatile tablet.
Best Price Guarantee:
We offer the best price guarantee on the Wacom DTU-1031AX Pen Display Tablet, ensuring you receive the highest value for a premium business tool. Shop confidently, knowing you're getting the best deal available.
After-Sales Support:
Our dedicated after-sales support team is available to assist with any questions or issues, ensuring your complete satisfaction with your Wacom DTU-1031AX purchase.
Request for Customer Reviews and Testimonials:
We encourage you to share your experience with the Wacom DTU-1031AX Pen Display Tablet to help other customers find the perfect tool for their business needs.
Stock Availability:
The Wacom DTU-1031AX Pen Display Tablet is in stock and ready for immediate shipping. Order now to streamline your digital workflows with this high-quality pen display tablet.
Get in Touch:
For more information or assistance, please contact our support team via phone or email. We are here to help with any inquiries
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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