NEOTECH
POSTECH 80MM THERMAL RECEIPT PRINTER PT-R88VI
POSTECH 80MM THERMAL RECEIPT PRINTER PT-R88VI
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
Streamline Your Transactions with the POSTECH PT-R88VI Thermal Receipt Printer
Meet the POSTECH PT-R88VI, an advanced thermal receipt printer that is perfect for any retail or hospitality setting requiring efficient and reliable printing solutions. This printer is designed to handle high-volume transactions with ease, providing crisp, clear receipts that enhance customer satisfaction.
Key Features
- Ultra-Fast Printing: Delivers print speeds of up to 300mm per second, minimizing customer wait times.
- Superior Print Quality: Features a high resolution of 203 DPI, ensuring that every printout is sharp and easy to read.
- Versatile Connectivity: Offers multiple connection options including USB, Ethernet, and Bluetooth, for flexible use across various setups.
- Compact and Robust Design: Its small footprint and durable build make it suitable for tight spaces and demanding environments.
Product Quality and Performance
The POSTECH PT-R88VI exemplifies top-tier quality and dependable performance:
- Longevity and Durability: Constructed with premium materials, designed to withstand the intensity of busy work environments.
- Consistent Output: Maintains excellent performance standards, providing steady and reliable output during peak business hours.
- User Endorsements: Highly recommended by users for its efficiency and robustness.
Specifications
- Printing Method: Direct Thermal
- Print Speed: 300 mm/sec
- Print Width: Up to 80 mm
- Interfaces: USB, Ethernet, Bluetooth
- Dimensions: 180mm x 140mm x 130mm
- Weight: 1.5 kg
Purpose of Use
Ideal for businesses in the retail and hospitality sectors that require a fast, efficient printing solution to keep pace with high customer traffic.
How to Use
The PT-R88VI is designed for easy setup and operation. Instructions include initial setup, daily use, and basic maintenance practices to ensure optimal functionality.
Supported OS/Application/Industries
- Operating Systems: Compatible with popular operating systems including Windows, Linux, and OPOS-based systems.
- Applications: Well-suited for POS systems in retail stores, restaurants, cafes, and bars.
Benefits & Compatibility
- Enhanced Customer Experience: Reduces the time customers spend waiting, thanks to its high-speed printing capabilities.
- Seamless Integration: Effortlessly integrates with most existing POS systems, enhancing overall operational efficiency.
Warranty and FAQs
- Warranty Details: Includes a one-year warranty that covers parts and labor for repairs.
- FAQs: Comprehensive answers to common questions are available on NEO Digital, providing valuable support to users.
Delivery Services (UAE)
Dependable delivery services across the UAE ensure that your PT-R88VI arrives quickly and safely, ready for immediate implementation.
After Sales Support
Our dedicated support team is here to help with any questions or issues, providing detailed guidance and technical assistance whenever needed.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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